All categoriesLaunch brief →
IT Ticketing Systems
https://www.capterra.com/it-ticketing-systems-software/Niches in this category - the functional product types blended into "IT Ticketing Systems" (62)
CRM Software57Contact Center & Helpdesk Software50IT Service Management (ITSM) Platform12ERP Suite9Business Management Suite for SMBs8IT/HR Service Desk AI Assistant5Asset & Equipment Tracking Software5IT Asset Management (ITAM) Platform4Remote IT Monitoring & Endpoint Management (RMM)3Live Chat & Website Messaging Software2Email Client-Integrated CRM2CMMS & Maintenance Scheduling Software2No-Code / Low-Code Application Platform2Field Sales & Route Management Software2IT Asset Discovery & Network Inventory Tool2Customer Service AI Agent & Automation Platform2Customer Success Platform2Professional Services Automation (PSA) Software2Inventory & Order Management System2Knowledge Base & Wiki Software2Field Service Management Software2Shared Inbox & Collaborative Email Platform2Remote Desktop & Screen-Sharing Support Tool2Conversational & Messaging CRM2Customer Engagement & Cross-Channel Messaging Platform2Marketing Automation Platform2Patient Engagement & Communication Platform1Staffing Agency Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Real Estate CRM1Insurance Agency Management & CRM1Partner Relationship Management (PRM)1Government & Citizen Engagement CRM1Quality Management System (QMS) Software1AI Chatbot & Conversational AI Platform1Enterprise AI Search & Knowledge Management1IT Operations & AIOps Platform1Customer Feedback & Text Analytics Platform1Client Portal & Document Collection Platform1Public Records & FOIA Request Management Software1Ecommerce Marketing Automation Platform1Cold Email Outreach & Sales Sequencing Tool1Salon, Spa & Wellness Business Management Software1Digital Adoption Platform (DAP)1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Journey Mapping Software1Co-Browsing & Visual Customer Support Platform1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Agent Scripting & Guided Interaction Software1SaaS Spend & License Management Platform1Government Property & FAR-Compliant Asset Management Software1Network Monitoring & Management Software1MSP Professional Services Automation (PSA) Platform1Loan Origination & Servicing Platform1Applicant Tracking System1Product & Digital Analytics Platform1Mortgage & Loan Origination CRM1Invoicing & Billing Software1Government Meeting & Agenda Management Software1Reputation & Review Marketing Platform1
204 products5 pages scraped of 5207 in category2 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.3 | 76 | - | 4.0 / 4.2 / 4.4 / 4.2 | Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user Learn more about Oracle E-Business Suite | |
| 77 | 3.6 | 73 | - | 3.3 / 3.5 / 3.6 / 3.5 | Cloud and on-premise customer relationship management software for sales, marketing and customer service. Learn more about Sage CRM | |
| 78 | 4.6 | 72 | - | 4.6 / 4.7 / 4.5 / 4.7 | Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow | |
| 79 | 4.3 | 71 | - | 4.2 / 4.1 / 4.2 / 4.3 | Microsoft Outlook-based CRM plug-in which offers account management, lead tracking, mobile access and document management. Learn more about SalesOutlook CRM | |
| 80 | 4.7 | 67 | - | 4.3 / 4.9 / 4.5 / 4.6 | Cloud-based sales, catering, and event management software that manages the full event lifecycle from inquiry through billing. Learn more about Infor Sales & Catering | |
| 81 | 4.4 | 66 | - | 4.3 / 4.8 / 4.1 / 4.2 | Powerful and affordable issue tracking software solution that can be configured to your exact needs. Learn more about Tracker | |
| 82 | 4.2 | 66 | - | 3.9 / 4.0 / 3.8 / 3.6 | CRMs today are samesie, but they're never really Sellsy. Choose your modules and focus on the activites that deliver ROI. Learn more about Sellsy | |
| 83 | 4.3 | 65 | - | 4.0 / 3.9 / 4.2 / 4.0 | Equip your team with the proper processes, tools, resources and intelligence to increase revenues and engage your customer smarter. Learn more about Oracle Sales | |
| 84 | 4.5 | 64 | - | 4.2 / 4.6 / 4.2 / 4.5 | CRM-driven ticket tracking to manage customer issues, follow-ups, and internal accountability Learn more about SalesNexus | |
| 85 | 4.7 | 62 | - | 4.6 / 4.8 / 4.5 / 4.8 | Finally a customer support solution that focuses on what really matters - Time Learn more about SherpaDesk | |
| 86 | 4.9 | 57 | - | 4.9 / 4.9 / 4.5 / 4.8 | The Apple MAC of change management software in the cloud. Learn more about Giva | |
| 87 | 4.3 | 57 | - | 4.2 / 3.9 / 4.0 / 4.3 | The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. Learn more about 1CRM | |
| 88 | 4.8 | 56 | - | 4.7 / 4.9 / 4.5 / 4.9 | Easy to use Sales and Marketing automation CRM designed to increase sales and revenue, and retain more customers. Learn more about Mothernode CRM | |
| 89 | 4.8 | 53 | - | 4.7 / 4.8 / 4.8 / 4.8 | Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. Learn more about Re:amaze | |
| 90 | 4.8 | 53 | - | 4.7 / 4.8 / 4.5 / 4.6 | ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers. Learn more about ProProfs Chat | |
| 91 | 4.5 | 48 | - | 4.4 / 4.4 / 4.4 / 4.3 | Simplify and grow your business with your own custom Logicbox. Learn more about LogicBox | |
| 92 | 4.2 | 48 | - | 4.1 / 3.5 / 4.4 / 4.8 | Open source modular CRM that can be configured for your sales or service department. Combined option is also available. Learn more about SuiteCRM | |
| 93 | 4.7 | 47 | - | 4.7 / 5.0 / 4.5 / 4.9 | CRM designed for small businesses to track key relationships that grow your business. Learn more about AddressTwo | |
| 94 | 4.2 | 45 | - | 4.1 / 4.2 / 4.0 / 4.1 | Sell, bill and organise work in one place. 20.000+ users work smarter with Teamleader's work management software. Learn more about Teamleader | |
| 95 | 4.9 | 44 | - | 4.8 / 4.9 / 4.6 / 4.7 | A comprehensive solution for managing Sales, Leads, Marketing, Help Desk Ticketing, a Customer Portal and Project Management. Learn more about Commence | |
| 96 | 4.7 | 44 | - | 4.7 / 4.6 / 4.7 / 4.6 | The most flexible CRM ever created! Learn more about Shape | |
| 97 | 4.7 | 41 | - | 4.7 / 4.6 / 4.2 / 4.6 | Intuitive CRM dedicated to various businesses which are focused on building relations with customers. Try our free or paid version. Learn more about InStream | |
| 98 | 4.3 | 41 | - | 4.3 / 4.2 / 4.3 / 4.2 | A leader in Conversational AI, chatbot, and messaging technology, LivePerson helps you get the results that matter to your business. Learn more about Conversational Cloud | |
| 99 | 4.2 | 40 | - | 4.4 / 4.3 / 4.2 / 4.2 | Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. Learn more about Kapture CX | |
| 100 | 4.8 | 38 | - | 4.5 / 4.6 / 4.7 / 4.6 | Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. Learn more about Agiloft |