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IT Ticketing Systems
https://www.capterra.com/it-ticketing-systems-software/Niches in this category - the functional product types blended into "IT Ticketing Systems" (62)
CRM Software57Contact Center & Helpdesk Software50IT Service Management (ITSM) Platform12ERP Suite9Business Management Suite for SMBs8IT/HR Service Desk AI Assistant5Asset & Equipment Tracking Software5IT Asset Management (ITAM) Platform4Remote IT Monitoring & Endpoint Management (RMM)3Live Chat & Website Messaging Software2Email Client-Integrated CRM2CMMS & Maintenance Scheduling Software2No-Code / Low-Code Application Platform2Field Sales & Route Management Software2IT Asset Discovery & Network Inventory Tool2Customer Service AI Agent & Automation Platform2Customer Success Platform2Professional Services Automation (PSA) Software2Inventory & Order Management System2Knowledge Base & Wiki Software2Field Service Management Software2Shared Inbox & Collaborative Email Platform2Remote Desktop & Screen-Sharing Support Tool2Conversational & Messaging CRM2Customer Engagement & Cross-Channel Messaging Platform2Marketing Automation Platform2Patient Engagement & Communication Platform1Staffing Agency Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Real Estate CRM1Insurance Agency Management & CRM1Partner Relationship Management (PRM)1Government & Citizen Engagement CRM1Quality Management System (QMS) Software1AI Chatbot & Conversational AI Platform1Enterprise AI Search & Knowledge Management1IT Operations & AIOps Platform1Customer Feedback & Text Analytics Platform1Client Portal & Document Collection Platform1Public Records & FOIA Request Management Software1Ecommerce Marketing Automation Platform1Cold Email Outreach & Sales Sequencing Tool1Salon, Spa & Wellness Business Management Software1Digital Adoption Platform (DAP)1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Journey Mapping Software1Co-Browsing & Visual Customer Support Platform1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Agent Scripting & Guided Interaction Software1SaaS Spend & License Management Platform1Government Property & FAR-Compliant Asset Management Software1Network Monitoring & Management Software1MSP Professional Services Automation (PSA) Platform1Loan Origination & Servicing Platform1Applicant Tracking System1Product & Digital Analytics Platform1Mortgage & Loan Origination CRM1Invoicing & Billing Software1Government Meeting & Agenda Management Software1Reputation & Review Marketing Platform1
204 products5 pages scraped of 5207 in category2 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 176 | 4.5 | 2 | - | 4.5 / 4.5 / 4.0 / 4.5 | CRMNEXT is a global CRM solution provider, a specialist in optimizing customer relationships. Learn more about CRMNEXT | |
| 177 | 4.5 | 2 | - | 5.0 / 5.0 / 4.5 / 5.0 | Manage & make the most of your customer interactions with SutiCRM, intuitive CRM software specifically tailored to your business needs. Learn more about SutiCRM | |
| 178 | 4.5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, surveys, and more. Learn more about Ivinex CRM | |
| 179 | 4.5 | 2 | - | 4.5 / 4.5 / 4.0 / 5.0 | Web-based service desk with customer service portal designed for internal ITSM and external customer support. Learn more about Richdesk | |
| 180 | 3.5 | 2 | - | 3.0 / 4.0 / 3.5 / 5.0 | Web-based solution that provides customer relationship management through sales pipeline tracking, reporting, calendar and more. Learn more about SalesPro CRM | |
| 181 | 5 | 1 | - | 5.0 / 0.0 / 4.0 / 0.0 | Gazelle's Eqius solution connects information, communications and people on a single platform. Learn more about Gazelle | |
| 182 | 5 | 1 | - | 4.0 / 5.0 / 5.0 / 5.0 | Web-based set of CRM tools that includes issue tracking, help desk, email marketing, business analytics, and merchanting functionality. Learn more about OrangeCRM | |
| 183 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Kloudville is the scalable cloud-based platform that consolidates all your business operations, offering an end-to-end solution. Learn more about Kloudville | |
| 184 | 5 | 1 | - | 5.0 / 5.0 / 4.0 / 5.0 | AI-driven SharePoint ticketing system that prioritizes critical requests, automates workflows, and ensures faster, reliable support. Learn more about Helpdesk 365 | |
| 185 | 5 | 1 | - | 5.0 / 5.0 / 0.0 / 0.0 | Manage customer complaints professionally; well beyond help desk applications. Capture, communicate, classify and document everything. Learn more about Everest | |
| 186 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 4.0 | BoldDesk is premium customer service software that allows your organization to turn customers into fans. Learn more about BoldDesk | |
| 187 | 5 | 1 | - | 4.5 / 5.0 / 5.0 / 0.0 | It is a suite of web-based Help Desk and service desk , CRM and customer self-help applications available onsite or in the cloud. Learn more about Web+Center | |
| 188 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Symphony is a complete telecom/service provider billing solution that facilitates innovation through simplified, integrated processes. Learn more about Symphony | |
| 189 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 0.0 | Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution. Learn more about Brand Embassy | |
| 190 | 4 | 1 | - | 4.0 / 4.0 / 4.0 / 4.0 | A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users. Learn more about Enterprise Service Desk | |
| 191 | 4 | 1 | - | 4.0 / 5.0 / 4.0 / 3.0 | Spend and vendor management tool that helps manage SaaS subscriptions and keeps track of unused, underused and abandoned licenses. Learn more about Flexera SaaS Manager | |
| 192 | 4 | 1 | - | 5.0 / 4.0 / 4.0 / 5.0 | An Enterprise configurable and ready-to-use ServiceDesk solution for Customer Service & ITSM deployed on cloud infrastructure. Learn more about Wolken ServiceDesk | |
| 193 | 0 | 0 | - | – / – / – / – | Cloud-based & on-premise IT management tool that helps teams handle support tickets, asset inventory, online documents, and more. Learn more about Sygma | |
| 194 | 0 | 0 | - | – / – / – / – | Powered by AI and analytics, eGain Knowledge Hub is a one-stop knowledge management solution for the digital-first, remote-first era. Learn more about eGain AI Knowledge Hub | |
| 195 | 0 | 0 | - | – / – / – / – | SparrowDesk is an AI-powered IT ticketing system with Zoona AI to automate issue tracking, routing, and resolution. Learn more about SparrowDesk | |
| 196 | 0 | 0 | - | – / – / – / – | Cloud based easy to use software to improve customer relationships, increase sales and much more. Learn more about Second CRM | |
| 197 | 0 | 0 | - | – / – / – / – | DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation & Helena AI assistant. Learn more about DeskDay | |
| 198 | 0 | 0 | - | – / – / – / – | TIKTING® Help Desk & Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB & Chat Fully Customizable Learn more about TIKTING | |
| 199 | 0 | 0 | - | – / – / – / – | Rock Solid is a leader in easy-to-use cloud software for resident engagement, legislation management, and process automation. Learn more about Rock Solid | |
| 200 | 0 | 0 | - | – / – / – / – | ResolveMeQ is an AI-driven IT support platform designed to reduce ticket resolution time and improve team efficiency. Learn more about ResolveMeQ |