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Conversation Intelligence
https://www.capterra.com/conversation-intelligence-software/Niches in this category - the functional product types blended into "Conversation Intelligence" (20)
Conversation Intelligence & Speech Analytics21AI Transcription & Meeting Assistant4AI Voice Agent & Voicebot Platform3AI Sales Assistant & Revenue Intelligence3Unified Communications (UCaaS) Platform2Contact Center Quality Management & Workforce Optimization2Call Tracking & Voice Marketing Analytics2Customer Service AI Agent & Automation Platform2Sales Training & Readiness Platform1AI Roleplay & Conversation Simulation Training1Business VoIP & Cloud Phone System1Sales Engagement & Dialer Platform1Contact Center & Helpdesk Software1Sales Intelligence & Prospecting Platform1Marketing & Communications Compliance Software1AI Chatbot & Conversational AI Platform1Ecommerce Search, Merchandising & Product Discovery1Customer Feedback & Text Analytics Platform1CRM Software1Cold Email Outreach & Sales Sequencing Tool1
49 products2 pages scraped of 249 in category1 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | Ringover Ad | 4.7 | 869 | 88% | 4.8 / 4.6 / 4.6 / 4.5 | Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools. Learn more about Ringover |
| 2 | 4.9 | 651 | 97% | 4.8 / 4.5 / 4.7 / 4.5 | Cloud-based platform that helps automate meeting notes, record, transcribe and search through calls to discover insights. Learn more about Fireflies | |
| 3 | 4.2 | 562 | - | 4.3 / 4.0 / 4.2 / 4.1 | Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings & video on any device. Learn more about Dialpad | |
| 4 | 4.8 | 560 | 92% | 4.7 / 4.7 / 4.7 / 4.6 | Gong helps revenue teams with deal execution, strategic initiatives, conversation intelligence, forecasting, and customer engagement. Learn more about Gong.io | |
| 5 | 4.5 | 498 | 82% | 4.4 / 4.4 / 4.4 / 4.2 | HubSpot Sales Hub is AI-powered software that helps businesses manage leads, automate sales, and analyze data to boost revenue. Learn more about HubSpot Sales Hub | |
| 6 | 4.5 | 393 | 84% | 4.5 / 4.3 / 4.5 / 4.4 | Power your go-to-market with one platform. Fueled by the most accurate data on 210M contacts and 35M companies. Learn more about Apollo.io | |
| 7 | 4.4 | 309 | - | 4.2 / 4.1 / 4.4 / 4.2 | Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while surfacing trends and threats. Learn more about Outreach | |
| 8 | 4.9 | 232 | 95% | 4.9 / 5.0 / 4.9 / 4.9 | AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Learn more about Convin | |
| 9 | 4.5 | 173 | 81% | 4.4 / 4.3 / 4.3 / 4.3 | CallRail's Conversation Intelligence surfaces AI-generated call insights to reveal customer pain points, common questions, and leads. Learn more about CallRail | |
| 10 | 4.8 | 104 | 91% | 4.8 / 4.6 / 4.7 / 4.6 | Ebsta guides reps to more effective pipeline reviews, forecast calls, and sales processes. Learn more about Ebsta | |
| 11 | 4.4 | 99 | - | 4.2 / 4.7 / 4.2 / 4.3 | Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking. Learn more about Convirza | |
| 12 | 4.2 | 30 | - | 4.0 / 4.4 / 4.0 / 4.1 | Sales teams leverage Aviso's AI-driven technology to close deals faster. Learn more about Aviso | |
| 13 | 4.4 | 28 | - | 4.2 / 4.5 / 4.1 / 4.2 | Improve experiences at the intersection of value—where customer, employee, product, and market needs meet business objectives. Learn more about InMoment | |
| 14 | 4.7 | 22 | - | 4.8 / 4.7 / 4.7 / 4.7 | Conversational intelligence platform that helps sales teams, improve performance, and reduce acquisition costs. Learn more about Salesken | |
| 15 | 4.5 | 20 | - | 4.3 / 4.6 / 4.3 / 4.1 | Trusted by the world’s top brands, Invoca conversation intelligence helps businesses unlock new data from calls so they can win more. Learn more about Invoca | |
| 16 | 4 | 20 | - | 3.9 / 4.2 / 4.2 / 4.0 | Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. Learn more about QEval | |
| 17 | 4.9 | 16 | - | 4.9 / 4.9 / 4.8 / 5.0 | AI Roleplay and Coaching Platform for Customer-Facing Teams Learn more about Outdoo AI | |
| 18 | 4.9 | 15 | - | 4.8 / 4.9 / 4.7 / 4.9 | Easy-to-use meeting note-taking tool that helps you create AI meeting notes through transcription, summaries, and action items. Learn more about Eric.ai | |
| 19 | 4.2 | 13 | - | 4.4 / 3.8 / 4.1 / 4.0 | Jiminny helps commercial teams maximize their revenue and build high-performing teams through AI-driven conversation intelligence. Learn more about Jiminny | |
| 20 | 4.8 | 11 | - | 5.0 / 4.9 / 4.8 / 4.5 | Conversation intelligence tool that enhances e-commerce sales by guiding customers to the right products through engaging conversations Learn more about Outfindo | |
| 21 | 4.7 | 11 | - | 4.5 / 4.5 / 4.7 / 4.7 | Market-leading revenue enablement platform that embeds learning, content, coaching, digital selling, and secure AI in the flow of work. Learn more about Allego | |
| 22 | 4.9 | 9 | - | 4.9 / 4.9 / 4.6 / 5.0 | As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions. Learn more about Diabolocom | |
| 23 | 4.7 | 9 | - | 4.7 / 4.8 / 4.4 / 4.5 | Gryphon ONE helps marketing, customer service, & sales grow revenue, improve CX, & reduce risk by balancing compliance & business goals Learn more about Gryphon ONE | |
| 24 | 5 | 7 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI sales coaching for home services. Automate virtual ridealongs, score sales processes, and increase average ticket sizes in 21 days. Learn more about Sales Ask | |
| 25 | 4.6 | 5 | - | 4.4 / 4.3 / 4.2 / 4.0 | CallMiner is the leader in conversation intelligence to improve CX, capturing, analyzing and uncovering insights on interactions. Learn more about CallMiner Eureka |