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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 251 | 4.7 | 3 | - | 4.7 / 5.0 / 4.3 / 3.0 | swivl is simplifying AI training. Learn more about Swivl | |
| 252 | 4.7 | 3 | - | 4.7 / 4.0 / 5.0 / 4.0 | SoundHound Inc.'s Houndify Voice AI platform allows brands to create custom voice assistants with unprecedented speed and accuracy. Learn more about Houndify | |
| 253 | 4.3 | 3 | - | 4.7 / 4.0 / 4.7 / 4.0 | Conversational AI platform that helps businesses communicate product recommendations, order status, returns, exchanges, and more. Learn more about QuickCEP | |
| 254 | 4.3 | 3 | - | 4.7 / 4.7 / 4.7 / 4.7 | Google-backed High ROI Guest Engagement Smart Texting Platform. Increases reviews, revenue, and guest satisfaction scores. Learn more about Ivy Experience Suite | |
| 255 | 4 | 3 | - | 3.7 / 3.3 / 4.0 / 3.3 | A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries Learn more about Odigo | |
| 256 | 3.7 | 3 | - | 4.3 / 4.0 / 4.3 / 4.5 | Conversational AI platform that helps businesses set up goals, track budgets and gain actionable insights into expenditures. Learn more about Cleo | |
| 257 | 3.3 | 3 | - | 2.7 / 3.3 / 4.0 / 1.0 | BLiP is a complete platform for building, managing and evolving chatbots, crating an intelligent contact with automated message Learn more about Take Blip | |
| 258 | 3.3 | 3 | - | 3.7 / 3.7 / 2.7 / 3.0 | HIPAA-compliant omni-channel patient communication platform unifying AI and human conversations across text and phone. Learn more about OhMD | |
| 259 | 5 | 2 | - | 5.0 / 5.0 / 4.5 / 5.0 | Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement Learn more about Hybrid.Chat | |
| 260 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | An AI-powered sales assistant designed to bring the in-store experience online, providing recommendations and real-time support. Learn more about Chatsi | |
| 261 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Marketing automation platform that helps businesses generate sales leads by initiating conversations through messaging campaigns. Learn more about I AM POP | |
| 262 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Dialogo, the cloud reservation centre to empower hotel communications. Learn more about Dialogo | |
| 263 | 5 | 2 | - | 5.0 / 4.0 / 4.5 / 4.0 | Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. Learn more about Amelia | |
| 264 | 5 | 2 | - | 4.0 / 5.0 / 4.5 / 4.5 | All-in-one platform for Quizzes, Facebook Messenger & SMS automation, and opt-in tools Learn more about Octane AI | |
| 265 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI Bunny is an AI-powered platform that provides restaurants with a virtual phone agent, online ordering, and operational tools. Learn more about AI Bunny | |
| 266 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Agent-based AI Helpers from Bots4You automate phone, chat, email & internal tasks—on one platform. Set up in minutes without coding. Learn more about bots4you | |
| 267 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 4.5 | CRM solution that automates the top of the recruiting funnel to engage instantly with applicants, rank them and automate the next steps Learn more about Talkpush | |
| 268 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Elevating CX with GenAI & NLP on messaging platforms with 25%+ conversion, & 80%+ brand engagement. Trusted by 400+ global clients. Learn more about Twixor | |
| 269 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Botgate is a Conversational Marketing, Sales & Messaging Platform with AI. Learn more about Botgate | |
| 270 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 4.5 | AskYura is a conversational AI that turns natural-language chats into real actions like refunds, order tracking, and CRM updates. Learn more about AskYura | |
| 271 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | botario is the better chatbot management platform for Rasa including livechat and phone gateway. Learn more about botario | |
| 272 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | VYZR is a conversational AI platform that automates voice,web chat, and WhatsApp conversations in over 100 languages with no-code setup Learn more about VYZR AI | |
| 273 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | itellicoAI is a voice AI platform that enables natural, context-aware conversations for call centers, sales, and service operations. Learn more about itellicoAI | |
| 274 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 4.5 | Increase accuracy and contextual understanding of your AI use with Squirro, a Gartner®-recognized vendor for Conversational AI. Learn more about Squirro | |
| 275 | 5 | 2 | - | 4.0 / 4.5 / 5.0 / 5.0 | Sprinklr Service is a unified customer service platform that helps teams scale customer service across 30+ channels. Learn more about Sprinklr Service |