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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 4.4 | 11 | - | 4.5 / 4.9 / 4.2 / 4.3 | Deploy Smart Bot across all of the conversational channels to provide customers them instant, automated support whenever needed. Learn more about Smart Tribune | |
| 152 | 4.4 | 11 | - | 4.3 / 4.6 / 4.5 / 4.4 | OvationCXM connects your entire ecosystem to create the customer journeys you need, using the services and partners you already have. Learn more about CXMEngine | |
| 153 | 4.8 | 10 | - | 4.7 / 4.8 / 4.8 / 4.7 | Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place. Learn more about HiperMe! | |
| 154 | 4.7 | 10 | - | 4.4 / 4.9 / 4.4 / 4.6 | Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI Learn more about Verloop | |
| 155 | 4.7 | 10 | - | 4.6 / 4.9 / 4.6 / 4.5 | AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS. Learn more about Social Intents | |
| 156 | 4.6 | 10 | - | 4.3 / 4.6 / 4.3 / 4.4 | Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way Learn more about Inxide | |
| 157 | 4.5 | 10 | - | 4.6 / 5.0 / 4.5 / 4.4 | Our proprietary Conversational AI Platform comes as a suite of AI virtual assistants and process automation tools that work together. Learn more about Enterprise Bot | |
| 158 | 4.5 | 10 | - | 4.4 / 4.4 / 4.2 / 4.5 | AI chatbot platform for lead generation, customer engagement, and sales automation across website and WhatsApp. Learn more about Livserv | |
| 159 | 4.4 | 10 | - | 4.5 / 3.8 / 4.2 / 4.2 | AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs. Learn more about watsonx Assistant | |
| 160 | 4.4 | 10 | - | 4.4 / 4.8 / 4.5 / 4.4 | DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers. Learn more about DontGo | |
| 161 | 4.4 | 10 | - | 4.5 / 4.7 / 4.6 / 4.9 | Dowork.ai is a project estimation and tracking solution for agencies and companies that need to deliver projects on time and on budget. Learn more about Dowork.ai | |
| 162 | 4.3 | 10 | - | 4.0 / 4.3 / 4.2 / 4.1 | Multilingual virtual assistant platform with cutting edge natural language understanding for customer support. Learn more about Tilde.AI | |
| 163 | 4.2 | 10 | - | 4.6 / 4.5 / 4.3 / 4.1 | Get in touch with your visitors and customers 24/7, Live or Messaging with our unified intelligent customer relationship solution. Learn more about Target First | |
| 164 | 4.2 | 10 | - | 4.2 / 4.1 / 4.2 / 3.8 | Save time, capture opportunities, and delight your callers 24/7 with the #1 virtual receptionist team for small businesses. Learn more about Ruby Receptionists | |
| 165 | 5 | 9 | - | 5.0 / 5.0 / 5.0 / 5.0 | Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes. Learn more about Moveo.AI | |
| 166 | 5 | 9 | - | 4.9 / 4.9 / 4.8 / 4.6 | AI-driven conversational bot building platform to create custom chatbots for Lead generation, Live chat support, and more. Learn more about ebotify | |
| 167 | 4.8 | 9 | - | 5.0 / 4.9 / 4.8 / 4.9 | Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack Learn more about Rezolve AI | |
| 168 | 4.8 | 9 | - | 5.0 / 4.9 / 4.7 / 4.8 | Leading cloud communications provider for global enterprise and mission-critical messaging with low-code and no-code implementation. Learn more about Soprano | |
| 169 | 4.6 | 9 | - | 4.2 / 4.6 / 4.1 / 4.0 | 3Dolphins provide end-to-end customer experience solution including Chatbot, Omnichannel, and Marketing tools Learn more about 3Dolphins | |
| 170 | 4.6 | 9 | - | 4.2 / 4.7 / 4.9 / 4.5 | People are not looking for answers to questions..they are instead looking for Questions guiding them to the right one Learn more about Centralpoint | |
| 171 | 3.9 | 9 | - | 4.9 / 4.3 / 4.3 / 4.0 | AI-driven conversations that blend automation, workflows, and live agent support across channels. Learn more about Velaro | |
| 172 | 4.8 | 8 | - | 4.8 / 4.8 / 4.9 / 4.9 | Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available. Learn more about Ochatbot | |
| 173 | 4.8 | 8 | - | 4.5 / 4.9 / 4.6 / 4.8 | Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. Learn more about Pypestream | |
| 174 | 4.5 | 8 | - | 4.8 / 4.4 / 4.5 / 4.5 | Hal9's open-source AI platform empowers startups to build chatbots, apps, and more, with fully managed MVP development in 30 days. Learn more about Hal9 | |
| 175 | 4.4 | 8 | - | 4.8 / 4.5 / 4.0 / 4.8 | Pinpo is a Lead Conversion Platform. Teams use Pinpo to engage, qualify, nurture and convert their inbound leads via SMS/Whatsapp. Learn more about Pinpo |