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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 101 | 4.6 | 19 | - | 4.6 / 4.5 / 4.5 / 4.6 | Empower businesses with AI-driven Chat & Voicebots for exceptional customer interactions. Learn more about Botosynthesis | |
| 102 | 4.6 | 19 | - | 4.1 / 4.9 / 4.3 / 4.4 | Solvemate enables brands to deliver quality customer service through meaningful conversations. Learn more about Solvemate | |
| 103 | 4.3 | 19 | - | 4.6 / 4.3 / 4.3 / 4.3 | We integrate all digital channels on our platform and simplify the visibility and traceability of customer service and sales Learn more about Atom | |
| 104 | 4.3 | 19 | - | 4.1 / 4.2 / 4.4 / 3.9 | All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. Learn more about Eloquant | |
| 105 | 3.9 | 19 | - | 4.1 / 3.7 / 4.3 / 4.1 | Connect and centralize all your CX channels Learn more about inconnect | |
| 106 | 4.8 | 18 | - | 4.7 / 4.9 / 4.4 / 4.6 | Automated customer service software for teams to improve information-sharing and customer support and service. Learn more about Reecall | |
| 107 | 4.5 | 18 | - | 4.6 / 4.5 / 4.2 / 4.2 | Ima is an advanced conversational AI with impressive natural language processing and understanding trained to your medical practice. Learn more about InfluxMD | |
| 108 | 4.3 | 18 | - | 4.2 / 4.6 / 4.2 / 4.4 | Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Learn more about Revenue.io | |
| 109 | 4.9 | 17 | - | 5.0 / 4.9 / 4.8 / 4.9 | Amio helps you create AI chatbots for your e-shop. Learn more about Amio | |
| 110 | 4.9 | 17 | - | 4.9 / 5.0 / 4.8 / 4.9 | Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visit Learn more about ZoomInfo Chat | |
| 111 | 4.8 | 17 | - | 4.9 / 4.9 / 4.6 / 4.7 | iNextLabs is AI software that automates customer conversations, document processing, and data analytics for enterprises. Learn more about iNextLabs | |
| 112 | 4.8 | 17 | - | 4.9 / 5.0 / 4.6 / 4.9 | Transforming industrial productivity with AI-driven knowledge management solutions for enhanced efficiency and digital transformation. Learn more about Korra | |
| 113 | 4.8 | 17 | - | 4.9 / 4.9 / 4.9 / 4.8 | Darwin provides AI-workers that enables SMBs to have human-like conversations with their customers on Whatsapp, Instagram & phone calls Learn more about Darwin AI | |
| 114 | 4.7 | 17 | - | 4.8 / 4.6 / 4.8 / 4.7 | ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI. Learn more about ZyraTalk | |
| 115 | 4.6 | 17 | - | 4.6 / 4.9 / 4.2 / 4.5 | The #1 customer messaging platform in retail, Heyday by Hootsuite combines the power of AI with the human touch to deliver 5-star CX. Learn more about Heyday | |
| 116 | 4.4 | 17 | - | 4.5 / 4.4 / 4.5 / 4.4 | Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions. Learn more about Kore | |
| 117 | 4.8 | 16 | - | 4.8 / 4.9 / 4.7 / 4.8 | Chatbot builder for enterprise automation. Learn more about Vizir | |
| 118 | 4.8 | 16 | - | 4.8 / 4.9 / 4.8 / 4.8 | Top-rated compensation planning platform for merit increment planning, total rewards communication, and more. Learn more about CompUp | |
| 119 | 4.6 | 16 | - | 4.4 / 4.6 / 4.6 / 4.6 | AI-powered Live Chat Platform to generate 2X more leads using personalized conversations with a human fallback option. Learn more about IntelliTicks | |
| 120 | 4.3 | 16 | - | 4.8 / 4.4 / 4.4 / 4.4 | Wachatbot is a marketing software and API that enables send mass whatsapp message and automatic responses. Auto whatsapp bulk sender. Learn more about Wachatbot | |
| 121 | 4.3 | 16 | - | 4.4 / 4.3 / 3.9 / 3.8 | Exceed customer expectations 24/7/365. Drive support costs down, and CSAT up. Learn more about Cohere | |
| 122 | 3.9 | 16 | - | 4.2 / 4.0 / 4.0 / 3.7 | Aiva is a cloud-based real estate lead conversion and nurturing software powered by a team of human concierges. Learn more about Hire Aiva | |
| 123 | 4.9 | 15 | - | 4.9 / 4.9 / 4.9 / 4.7 | Helping you understand your customers, react to issues quickly, respond to queries faster, and deliver a great customer experience. Learn more about EdgeTier | |
| 124 | 4.9 | 15 | - | 4.8 / 5.0 / 4.7 / 4.9 | Search — Ask — Do. Conversational AI Platform That Makes Your Content Shine & Engage Users. Get A Personalized Demo! Learn more about Mindset AI | |
| 125 | 4.9 | 15 | - | 4.9 / 4.8 / 4.7 / 4.7 | JeffreyAI is an AI-driven tool optimizing sales, marketing, and CRM through automation and advanced analytics for business growth. Learn more about JeffreyAI |