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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 226 | 4.8 | 4 | - | 4.5 / 4.8 / 4.0 / 5.0 | Get a Website AI Copilot powered by ChatGPT to connect visitors to the right person at your business. Learn more about User Copilot | |
| 227 | 4.8 | 4 | - | 5.0 / 5.0 / 4.8 / 4.8 | Inagent is an autonomous AI agent solution that enables businesses to resolve complex customer queries via voice and text channels. Learn more about Inagent | |
| 228 | 4.8 | 4 | - | 4.3 / 4.5 / 4.0 / 3.3 | Enterprise AI platform for customer service enabling companies to automate high-quality support on email, chat and social. Learn more about Netomi | |
| 229 | 4.8 | 4 | - | 4.5 / 5.0 / 4.8 / 4.8 | Connect your Dialogflow agent to a rich, custom web chat UI in a few clicks. Generate an enterprise-grade chatbot front end in minutes! Learn more about Botcopy | |
| 230 | 4.8 | 4 | - | 4.8 / 5.0 / 4.8 / 4.5 | A HIPAA-compliant platform enabling intelligent conversations between businesses and consumers. An AI-powered marketing chat solution. Learn more about Botco.ai | |
| 231 | 4.5 | 4 | - | 4.5 / 4.3 / 4.3 / 4.3 | ServiceSim is an AI-enabled training partner that simulates the customer side of any agent interaction. Learn more about ServiceSim | |
| 232 | 4.5 | 4 | - | 4.8 / 4.8 / 4.8 / 4.7 | Build AI agents for IT & HR support, automate tasks with 100+ apps, and deliver instant self-service across Slack, Teams, and Web. Learn more about Workativ Assistant | |
| 233 | 4.5 | 4 | - | 4.8 / 5.0 / 4.5 / 5.0 | Create AI powered chatbots that act on your business rules. Chatbots that assist both customers and service agents. Learn more about Vergic | |
| 234 | 4.5 | 4 | - | 5.0 / 4.3 / 4.5 / 4.0 | Answer Complex Queries Easily with AI-Enhanced Responses. Integrate ChatGPT with WhatsApp using Gallabox. Sign up for free! Learn more about Gallabox | |
| 235 | 4.3 | 4 | - | 3.8 / 4.0 / 4.5 / 4.5 | It's the tool for managing and creating hybrid chatbots through the automation of messages for web and channels such as WhatsApp or Ig Learn more about Centribal | |
| 236 | 4 | 4 | - | 4.0 / 4.0 / 4.0 / 4.0 | VIVI is a conversational AI solution supporting voice and chat for human-like scalable interactions for support, sales , surveys etc. Learn more about VIVI | |
| 237 | 5 | 3 | - | 5.0 / 5.0 / 4.7 / 5.0 | USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. Learn more about USAN Contact Suite for Amazon Connect | |
| 238 | 5 | 3 | - | 4.7 / 5.0 / 4.7 / 5.0 | Gieni is an AI-enabled chatbot solution that helps CNC manufacturers increase market share, optimize sales & manage product launches. Learn more about Gieni | |
| 239 | 5 | 3 | - | 5.0 / 5.0 / 3.7 / 4.3 | Customer service CHAT AUTOMATION TOOL WITH AI chatbots to measure and INCREASE SELF-SERVICE RESOLUTION RATE and customer satisfaction. Learn more about AlphaChat | |
| 240 | 5 | 3 | - | 4.7 / 5.0 / 5.0 / 5.0 | Hoory is an AI-powered all-in-one support assistant that automates customer communications. Learn more about Hoory | |
| 241 | 5 | 3 | - | 4.7 / 5.0 / 5.0 / 5.0 | Auto-generate and auto-schedule follow-ups with relevant copy, context and success stories. Leave no leads behind! Learn more about AI Assistant | |
| 242 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 5.0 | Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries. Learn more about Evly | |
| 243 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 5.0 | TruVISIBILITY's suite of AI-driven, easy-to-use marketing apps is fully integrated and offers free monthly usage without a credit card. Learn more about TruChat | |
| 244 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 4.7 | PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers. Learn more about PolyAI | |
| 245 | 5 | 3 | - | 5.0 / 5.0 / 4.7 / 5.0 | Elastic offers customer service departments an intuitive omnichannel chatbot solution. Learn more about elastic | |
| 246 | 5 | 3 | - | 4.7 / 5.0 / 4.7 / 5.0 | ViaSay makes customer interactions simple and efficient using conversational automation. Learn more about ViaSay | |
| 247 | 5 | 3 | - | 5.0 / 4.7 / 4.7 / 4.3 | Ideta's Auto Replies bot automatically answer (privately or publicly) users who comments on your Facebook posts. Learn more about Ideta Facebook Auto Reply | |
| 248 | 4.7 | 3 | - | 4.3 / 4.5 / 5.0 / 5.0 | ServiceNow App Engine is a development tool for creators of varying skill levels to build applications. Learn more about App Engine | |
| 249 | 4.7 | 3 | - | 5.0 / 4.3 / 5.0 / 4.7 | Dhee.ai is a Conversational AI from DheeYantra. It is multilingual, forming your versatile voice, text & avatar based AI agents. Learn more about dhee.ai | |
| 250 | 4.7 | 3 | - | 5.0 / 5.0 / 5.0 / 5.0 | Chatbot platform that allows you to plugin to your favorite chat platforms and improve Customer Experience. Learn more about SageTalk |