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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4 | 51 | - | 3.9 / 4.1 / 4.0 / 4.1 | ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. Learn more about ChangeGear | |
| 52 | 4.8 | 48 | - | 4.8 / 4.8 / 4.8 / 4.5 | We're a lead conversion platform that turns your new leads into appointments through AI-Driven and Human-Powered conversations. Learn more about Verse.ai | |
| 53 | 4.5 | 45 | - | 4.3 / 4.8 / 4.2 / 4.4 | Giosg combines live chat, chatbots, AI, and interactive content in one platform to help companies improve online experience and sales. Learn more about Giosg | |
| 54 | 4.7 | 44 | - | 4.7 / 4.9 / 4.5 / 4.7 | AI communications combining two-way texting, AI chatbot, and live chat capabilities to increase enrollment and maximize staff impact. Learn more about Ocelot | |
| 55 | 4.3 | 44 | - | 4.3 / 4.5 / 4.2 / 4.3 | The Unified Customer Experience Management Platform Learn more about Locobuzz | |
| 56 | 4.6 | 43 | - | 4.6 / 4.7 / 4.4 / 4.4 | AI-powered automation platform for custom service. Learn more about Kommunicate | |
| 57 | 4.6 | 41 | - | 4.6 / 4.6 / 4.4 / 4.4 | Tars helps marketers to create conversational landing pages and improve their PPC conversion rate by 50%-200%. Learn more about Tars | |
| 58 | 4.6 | 41 | - | 4.5 / 4.5 / 4.4 / 4.5 | Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world. Learn more about INSIDE | |
| 59 | 4.4 | 41 | - | 4.5 / 4.6 / 4.2 / 4.1 | Haptik powers Intelligent Virtual Assistants (IVA) that transform the customer experience, while increasing sales and reducing costs. Learn more about Haptik | |
| 60 | 4.3 | 41 | - | 4.3 / 4.2 / 4.3 / 4.2 | A leader in Conversational AI, chatbot, and messaging technology, LivePerson helps you get the results that matter to your business. Learn more about Conversational Cloud | |
| 61 | 4.2 | 40 | - | 4.4 / 4.3 / 4.2 / 4.2 | Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. Learn more about Kapture CX | |
| 62 | 4.1 | 40 | - | 4.0 / 3.8 / 4.0 / 4.0 | Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. Learn more about Appen | |
| 63 | 4.8 | 39 | - | 4.8 / 4.7 / 4.6 / 4.7 | B2Chat is a Web App software that offers users an all in one instant messaging and chat solution. Learn more about B2Chat | |
| 64 | 4.6 | 39 | - | 4.6 / 4.8 / 4.6 / 4.8 | CRM Messaging Conversational AI automates customer interactions with smart chatbots and voice assistants for seamless engagement. Learn more about CRM Messaging | |
| 65 | 4.5 | 37 | - | 4.8 / 4.6 / 4.3 / 4.5 | Quiq is the platform for the next generation of digital conversations. Engage consumers with messaging, live chat, and bot solutions. Learn more about Quiq | |
| 66 | 4.5 | 37 | - | 4.1 / 4.0 / 4.3 / 4.4 | Botpress is a platform for creating AI-powered chatbots that leverage the latest in large language models. Learn more about Botpress | |
| 67 | 4.5 | 37 | - | 4.4 / 4.4 / 4.2 / 4.3 | Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries. Learn more about yellow.ai | |
| 68 | 4.6 | 36 | - | 4.9 / 4.2 / 4.4 / 4.6 | Chatbot software that helps capture customer leads, automate scheduling, and keeps visitors engaged. Learn more about Continually | |
| 69 | 4.6 | 36 | - | 4.2 / 4.8 / 4.4 / 4.6 | User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. Learn more about User.com | |
| 70 | 4.3 | 35 | - | 4.4 / 4.1 / 4.3 / 4.2 | Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support. Learn more about Gupshup | |
| 71 | Denser AI Shortlist | 5 | 31 | - | 4.9 / 4.8 / 4.8 / 4.7 | Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Learn more about Denser AI |
| 72 | 4.9 | 31 | - | 4.9 / 4.9 / 4.8 / 4.8 | Acobot creates a smart AI chatbot for your website or online store so you can convert more leads or sales from existing traffic. Learn more about Acobot | |
| 73 | 4.5 | 31 | - | 4.2 / 4.9 / 4.5 / 4.4 | Ushur delivers the world’s first AI-powered Customer Experience Automation platform that intelligently automates customer journeys. Learn more about Ushur | |
| 74 | 4.8 | 30 | - | 4.9 / 4.9 / 4.7 / 4.7 | Plum Voice powers AI-powered programammable communications to enable customers to achieve ROI faster with engaging, controlled dialogs. Learn more about Plum Voice | |
| 75 | 4.6 | 30 | - | 4.5 / 4.7 / 4.5 / 4.5 | Your all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. Learn more about Serviceform |