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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 401 | 0 | 0 | - | – / – / – / – | GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and AI. Learn more about GoContact | |
| 402 | 0 | 0 | - | – / – / – / – | Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Learn more about Humach | |
| 403 | 0 | 0 | - | – / – / – / – | Callbook.ai is an AI phone system that integrates with Zoho CRM to help businesses manage calls and auto-save data. Learn more about Callbook.ai | |
| 404 | 0 | 0 | - | – / – / – / – | It is a Generative AI-driven agent assist solution that offers intelligent self-service support, comprehends employee requests. Learn more about HCL BigFix AEX | |
| 405 | 0 | 0 | - | – / – / – / – | AgentVoice is an AI voice platform that automates phone calls and tasks by allowing businesses to configure AI calling agents. Learn more about AgentVoice | |
| 406 | 0 | 0 | - | – / – / – / – | AI-driven natural language chatbot hub in the Japanese language that realizes intention-understanding by deep learning. Learn more about chai+ | |
| 407 | 0 | 0 | - | – / – / – / – | AloMeen is AI software for restaurants that handles calls, WhatsApp, multilingual orders, and sends them directly to the kitchen. Learn more about AloMeen | |
| 408 | 0 | 0 | - | – / – / – / – | Data-first Contact Center powered by Autonomous Agents. Experience the power of AI-driven efficiency with Rezo.ai today! Learn more about Rezo | |
| 409 | 0 | 0 | - | – / – / – / – | Ambit delivers customer service at scale through automated conversations that customers love. Learn more about Ambit AI | |
| 410 | 0 | 0 | - | – / – / – / – | Meet Yatter, your WhatsApp AI and Telegram AI chatbot powered by ChatGPT, Google Gemini and LLaMA 3 which makes retrieving information. Learn more about Yatter | |
| 411 | 0 | 0 | - | – / – / – / – | KLoBot is a Legal DIY voice+text chatbot & virtual assistant builder platform, powered by GenAI! Learn more about KLoBot | |
| 412 | 0 | 0 | - | – / – / – / – | Fabio AI Chatbot is a WordPress plugin that answers questions with AI using site content to reduce inquiries and boost engagement. Learn more about Fabio AI Chatbot | |
| 413 | 0 | 0 | - | – / – / – / – | Enterprise voice AI that’s secure, compliant, and deterministic, streamlining reliable customer interactions. Learn more about Desible.ai | |
| 414 | 0 | 0 | - | – / – / – / – | Conversational AI platform that helps behavioral health centers in managing outreach, admissions, and tracking growth analytics. Learn more about New Resilience | |
| 415 | 0 | 0 | - | – / – / – / – | AI Account Manager is account management software that uses artificial intelligence to scale service and manage client relationships. Learn more about AI Account Manager | |
| 416 | 0 | 0 | - | – / – / – / – | Conversational AI solution that helps businesses book appointments, manage concurrent calls, and more using AI-enabled tools. Learn more about Synthflow AI Receptionist | |
| 417 | 0 | 0 | - | – / – / – / – | Workflow automation solution that helps businesses deliver intelligent automation and scale customer communications across channels. Learn more about AI SCAPE | |
| 418 | 0 | 0 | - | – / – / – / – | Empower your contact center and your customers with automated solutions that elevate experiences across the customer journey. Learn more about Emplifi Service Cloud | |
| 419 | 0 | 0 | - | – / – / – / – | Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale. Learn more about Comm100 AI Agent | |
| 420 | 0 | 0 | - | – / – / – / – | LiveChat 360 is a software that integrates WhatsApp, Facebook, and Instagram to help users automate customer interactions via chatbots. Learn more about LiveChat 360 | |
| 421 | 0 | 0 | - | – / – / – / – | Unified AI platform for voice and text communication across all channels. Learn more about Conversational AI Platform | |
| 422 | 0 | 0 | - | – / – / – / – | Conversational AI tool that helps teams gain insights into customer conversations, track deflection rates & analyze customer sentiment. Learn more about All Onboard | |
| 423 | 0 | 0 | - | – / – / – / – | AI-native contact center solution that transforms enterprise operations through continuous learning, security, and compliance. Learn more about Zuqo | |
| 424 | 0 | 0 | - | – / – / – / – | Automate your customer service with Hubtype's chat and messaging solution that goes beyond plain text AI to deliver better CX. Learn more about Hubtype | |
| 425 | 0 | 0 | - | – / – / – / – | Kairo is AI assistant software that automates calls, scheduling, and administrative tasks to help businesses boost productivity. Learn more about Kairo |
