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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.4 | 30 | - | 4.4 / 4.3 / 4.3 / 4.1 | Stay connected anywhere with high-quality and reliable cloud-based business phone systems, including phone, SMS, video, and chat. Learn more about BroadVoice Cloud PBX | |
| 77 | Mava Shortlist | 4.8 | 29 | - | 4.7 / 4.9 / 4.7 / 4.6 | Mava is an AI-first customer support platform that connects to your private, group & community channels. Learn more about Mava |
| 78 | 4.8 | 29 | - | 4.8 / 4.9 / 4.8 / 4.7 | Smith.ai combines AI technology with live agents to provide 24/7 receptionist service for businesses of all sizes. Learn more about Smith.ai | |
| 79 | 4.6 | 29 | - | 4.5 / 4.5 / 4.6 / 4.5 | White-label AI Agent platform to create, deploy, and resell AI agents for web, WhatsApp, Instagram, and more, no coding needed. Learn more about Botsify | |
| 80 | 3.9 | 29 | - | 4.1 / 4.1 / 3.8 / 3.8 | Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience. Learn more about Helpshift | |
| 81 | 4.4 | 28 | - | 4.3 / 4.0 / 4.3 / 4.5 | Conversational AI solution that helps businesses create AI-powered chatbots to automatically interact with customers across platforms. Learn more about Dialogflow | |
| 82 | 4.4 | 28 | - | 4.2 / 4.5 / 4.1 / 4.2 | Revolutionize your customer experience & drive business growth with conversation analytics software that leverages data-driven insights Learn more about InMoment | |
| 83 | 4.3 | 28 | - | 4.1 / 3.7 / 4.2 / 4.0 | Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Learn more about Chatfuel | |
| 84 | 4.9 | 25 | - | 4.8 / 5.0 / 4.8 / 4.8 | ADA is an AI Conversation Marketing Platform to help create, distribute and measure engaging communication campaigns, in a single tool. Learn more about ADA | |
| 85 | 4.8 | 25 | - | 4.8 / 4.7 / 4.6 / 4.6 | A melhor inteligência artificial criada para Customer Experience Learn more about Alana | |
| 86 | 4 | 25 | - | 4.0 / 4.2 / 3.9 / 3.9 | Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. Learn more about Engati | |
| 87 | 4.8 | 23 | - | 4.7 / 4.7 / 4.5 / 4.7 | NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service. Learn more about Cognigy.AI | |
| 88 | 4.8 | 23 | - | 4.8 / 4.7 / 4.7 / 4.7 | Scalable, customizable Conversational AI Platform with no-code builder, advanced features and 90%+ resolution rates to transform CX. Learn more about Boost.AI | |
| 89 | 4.7 | 22 | - | 4.6 / 4.8 / 4.5 / 4.8 | Cloud-based tool that records, transcribes and summarizes all your meetings on different platforms. Learn more about Spoke | |
| 90 | 4.7 | 22 | - | 4.7 / 4.8 / 4.6 / 4.7 | hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp. Learn more about hello24.ai | |
| 91 | 4.2 | 22 | - | 4.3 / 4.3 / 4.1 / 4.2 | iAdvize Copilot™, the generative AI shopping assistant that helps retailers provide personalized e-commerce experiences. Learn more about iAdvize | |
| 92 | 4.2 | 22 | - | 4.2 / 4.4 / 4.0 / 4.1 | A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels. Learn more about eBanqo | |
| 93 | 4.9 | 21 | - | 4.9 / 4.9 / 4.6 / 4.8 | Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally. Learn more about Replicant | |
| 94 | 4.9 | 21 | - | 4.6 / 4.9 / 4.8 / 4.9 | SmythOS is a no-code AI agent builder with drag-and-drop functionality that enables easy model and API integration for users. Learn more about SmythOS | |
| 95 | 4.7 | 21 | - | 4.6 / 4.6 / 4.4 / 4.7 | Replyco is a helpdesk software designed to help eCommerce sellers manage and centralize inbox messages across marketplaces. Learn more about Replyco | |
| 96 | 4.7 | 21 | - | 4.8 / 4.8 / 4.8 / 4.5 | ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place. Learn more about ElevenLabs | |
| 97 | 4.6 | 21 | - | 4.3 / 4.5 / 4.6 / 4.5 | Conversica Revenue Digital Assistants™ supercharge marketing, sales, and customer success teams to unlock more revenue. Learn more about Conversica | |
| 98 | 4.4 | 21 | - | 4.3 / 4.7 / 4.2 / 4.3 | WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. Learn more about charles | |
| 99 | 5 | 20 | - | 4.8 / 5.0 / 4.8 / 4.9 | Y Meadows support automation solution can autonomously route, enrich, and even resolve written requests with zero human intervention! Learn more about Y Meadows | |
| 100 | 4.9 | 19 | - | 4.8 / 4.9 / 4.9 / 4.8 | WA Smart Business, è la piattaforma che offre la possibilità di inviare messaggi massivi, programmati e automatizzati su WhatsApp... Learn more about WA Smart Business |