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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | Emitrr Shortlist | 4.8 | 147 | 93% | 4.9 / 5.0 / 4.7 / 4.9 | Customer engagement solution that enables local businesses to communicate effectively via text messaging and automation tools. Learn more about Emitrr |
| 27 | Crisp Shortlist | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Your all-in-one platform for multi-channel communication to improve your customers' relationship. Learn more about Crisp |
| 28 | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | Gladly is a CX platform with built-in AI that powers seamless, personalized conversations across all messaging and voice channels. Learn more about Gladly | |
| 29 | 4.1 | 119 | - | 4.2 / 3.9 / 4.0 / 4.0 | Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. Learn more about Freshchat | |
| 30 | 4.6 | 114 | 85% | 4.6 / 4.5 / 4.4 / 4.4 | TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. Learn more about TeamSupport Messaging & Live Chat | |
| 31 | 4.7 | 108 | 90% | 4.7 / 4.6 / 4.5 / 4.4 | Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale. Learn more about Comm100 | |
| 32 | 5 | 103 | 95% | 4.9 / 5.0 / 5.0 / 4.9 | Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4 Learn more about Glassix | |
| 33 | Sobot Shortlist | 4.9 | 95 | - | 5.0 / 4.9 / 4.9 / 4.9 | Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API. Learn more about Sobot |
| 34 | 4.3 | 90 | - | 3.8 / 4.0 / 4.3 / 3.8 | Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale. Learn more about Sprinklr | |
| 35 | Clepher Shortlist | 4.8 | 88 | - | 4.6 / 4.8 / 4.7 / 4.7 | Upgrade your sales, marketing, and support with Clepher's drag 'n drop bot builder for FB™ Messenger and Instagram™ DM today. Learn more about Clepher |
| 36 | Botsonic Shortlist | 4.8 | 80 | - | 4.7 / 4.3 / 4.6 / 4.3 | No-code chatbot building platform used to create & integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack & more. Learn more about Botsonic |
| 37 | 4.6 | 74 | - | 4.6 / 4.6 / 4.4 / 4.4 | An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases. Learn more about SmatBot | |
| 38 | 4.9 | 73 | - | 4.6 / 4.7 / 4.9 / 4.8 | UChat is a chatbot platform that helps businesses automate conversations across 12 channels without coding. Learn more about UChat | |
| 39 | 4.7 | 73 | - | 4.7 / 4.8 / 4.7 / 4.7 | Qualify Better, Close Faster with Zipteams Smart Meeting Rooms. Learn more about Zipteams | |
| 40 | Chatbase Shortlist | 4.3 | 73 | - | 4.6 / 3.8 / 3.9 / 4.3 | Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website. Learn more about Chatbase |
| 41 | 4.6 | 72 | - | 4.4 / 4.0 / 4.3 / 4.2 | Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS. Learn more about ManyChat | |
| 42 | 4.8 | 70 | - | 4.8 / 4.8 / 4.8 / 4.7 | Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more Learn more about Wing | |
| 43 | 4.4 | 70 | - | 4.5 / 4.2 / 4.1 / 4.0 | Landbot is the most intuitive no-code chatbot builder. Convert more traffic on your website using conversational strategies. Learn more about Landbot | |
| 44 | 4.5 | 67 | - | 4.4 / 4.4 / 4.4 / 4.4 | Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots Learn more about Kenyt AI Agents | |
| 45 | 4.7 | 65 | - | 4.2 / 4.6 / 4.6 / 4.8 | Full 3-in-1 conversational suite for any kind of business: smart AI chatbot builder, live chat and conversational intelligence tool. Learn more about Activechat | |
| 46 | 4.9 | 63 | - | 4.9 / 4.9 / 4.6 / 4.8 | Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. Learn more about Chaport | |
| 47 | 4.7 | 60 | - | 4.7 / 4.9 / 4.5 / 4.4 | Understand what’s happening in the field at scale with the conversational intelligence platform for European business leaders. Learn more about Modjo | |
| 48 | 4.5 | 55 | - | 4.5 / 4.8 / 4.3 / 4.7 | Live, automated, and Generative AI omnichannel chat platform helping agents and consumers to engage across multiple digital channels. Learn more about Botsplash | |
| 49 | 4.8 | 53 | - | 4.5 / 4.9 / 4.7 / 4.8 | Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparenc Learn more about Ideta | |
| 50 | 4.6 | 52 | - | 4.6 / 4.5 / 4.4 / 4.5 | Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster. Learn more about respond.io |