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Conversational AI Platform
https://www.capterra.com/conversational-ai-platform-software/Niches in this category - the functional product types blended into "Conversational AI Platform" (64)
AI Chatbot & Conversational AI Platform319AI Voice Agent & Voicebot Platform104Customer Service AI Agent & Automation Platform86AI Receptionist & Virtual Phone Answering Service60Contact Center & Helpdesk Software43Conversational Marketing & Chatbot Lead Capture39AI Agent Builder & Orchestration Platform32Conversational & Messaging CRM25AI Sales Assistant & Revenue Intelligence23Conversation Intelligence & Speech Analytics21WhatsApp Business Messaging & Marketing Platform21IT/HR Service Desk AI Assistant16Enterprise AI Search & Knowledge Management14AI Recruiting & Candidate Screening Platform9Large Language Model & Foundation Model Platform9Conversational AI Analytics & NLQ Assistant6Unified Communications (UCaaS) Platform5Customer Feedback & Text Analytics Platform4AI Roleplay & Conversation Simulation Training4Cloud AI/ML API & Developer Services4Generative AI Writing & Copywriting Assistant3AI Transcription & Meeting Assistant3AI Personal Productivity Assistant2AI Voice & Text-to-Speech Platform2Marketing Automation Platform2SMS & Mobile Messaging Marketing Platform2CRM Software2Data Labeling & Annotation Platform2Applicant Tracking System2Machine Learning / MLOps Platform2Customer Data Platform & AI Personalization2Ecommerce Search, Merchandising & Product Discovery2Business Intelligence & Augmented Analytics Platform1AI Governance & Compliance Platform1No-Code / Low-Code Application Platform1AI Legal Research & Document Drafting1AI Learning & Course Creation Platform1AI Decision Intelligence & Forecasting Platform1Knowledge Base & Wiki Software1Workflow Automation & BPM Platform1Team Chat & Business Messaging Platform1Insurance Agency Management & CRM1Agile & Software Development Collaboration Tool1Online Community & Discussion Platform1Sales Engagement & Dialer Platform1Professional Services Automation (PSA) Software1Landing Page & Funnel Builder1Ecommerce Marketing Automation Platform1Customer Engagement & Cross-Channel Messaging Platform1Digital Ad Management & Optimization Platform1Spend & Expense Management Software1Outsourced Virtual Assistant Staffing Service1AI Bookkeeping Automation Platform1SEO Content Optimization Platform1Financial & Investment Analytics Platform1Tour, Activity & Reservation Booking Platform1Dental & Medical Practice Management Software1Moving & Relocation Company CRM1Talent Sourcing & AI Matching Platform1Recruitment Marketing & Programmatic Job Advertising1Compensation Management Software1Employee Wellbeing & Wellness Platform1Staffing Agency Software1Video Interviewing Software1
847 products18 pages scraped of 18859 in category13 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 126 | 4.7 | 15 | - | 4.8 / 4.9 / 4.5 / 4.5 | XOR's AI contacts and engages candidates proactively, taking into account the location and the requirements for the position. Learn more about XOR | |
| 127 | 4.7 | 15 | - | 4.4 / 4.6 / 4.3 / 4.3 | Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels Learn more about Ada | |
| 128 | 4.6 | 15 | - | 4.7 / 4.8 / 4.1 / 4.6 | AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools. Learn more about Watermelon | |
| 129 | 4.5 | 15 | - | 4.5 / 3.9 / 4.3 / 4.4 | Xenioo is a chatbot platform that helps create conversational virtual assistants that capture customer leads and keeps visitors engaged Learn more about Xenioo | |
| 130 | 4.5 | 15 | - | 4.1 / 4.5 / 4.4 / 4.3 | R-YaBot uses LLMs, NLP, and RAG to deliver scalable, intelligent, 24/7 conversational AI solutions Learn more about SimpleWorks | |
| 131 | 4.4 | 15 | - | 4.2 / 4.6 / 4.1 / 4.3 | Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. Learn more about Simplify360 | |
| 132 | 4.3 | 15 | - | 4.3 / 4.2 / 4.4 / 4.1 | Our Chat Commerce Platform aids consumers to manage their daily lives through in chat-based messaging, engagement & payment solutions. Learn more about Clickatell | |
| 133 | 4.2 | 15 | - | 4.4 / 4.6 / 3.8 / 4.2 | Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. Learn more about Sparkcentral | |
| 134 | 4.8 | 14 | - | 4.6 / 4.8 / 4.8 / 4.8 | Blazeo is a platform that helps businesses grow through Live Chat, Call Center Service, Appointment Setting, and Retainer Signing. Learn more about Blazeo | |
| 135 | 4.5 | 14 | - | 4.3 / 4.6 / 4.1 / 4.2 | Capacity is the only conversational AI platform with all the tools your team needs to support your customers and employees. Learn more about Capacity | |
| 136 | 4.8 | 13 | - | 5.0 / 4.7 / 4.7 / 4.5 | Channel AI is a platform that enables users to chat with AI companions with distinct personalities for meaningful conversations. Learn more about Channel AI | |
| 137 | 4.8 | 13 | - | 4.8 / 5.0 / 4.6 / 4.8 | AI Assistant that works alongside your team to ensure every lead is followed-up, qualified & nurtured and schedules qualified meetings Learn more about Exceed.ai | |
| 138 | 4.7 | 13 | - | 4.5 / 4.8 / 4.6 / 4.9 | Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI. Learn more about Inbenta | |
| 139 | 4.4 | 13 | - | 4.3 / 4.6 / 4.3 / 4.3 | Certainly is a powerful AI Chatbot builder. Our Platform is easy to use and requires ZERO coding. Get a free demo today! Learn more about Certainly | |
| 140 | 4.3 | 13 | - | 4.1 / 4.8 / 4.2 / 4.3 | Prototype and design IVR, chatbot, and voice assistant experiences across multiple channels: Alexa, Whatsapp, Twitter, and more Learn more about Botmock | |
| 141 | 5 | 12 | - | 4.9 / 5.0 / 5.0 / 5.0 | CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants. Learn more about CausalFunnel | |
| 142 | 5 | 12 | - | 4.7 / 5.0 / 4.7 / 4.8 | Conversational AI platform that helps businesses greet callers, engage customers via text communications, and automate follow-ups. Learn more about Numa | |
| 143 | 5 | 12 | - | 4.9 / 5.0 / 4.8 / 4.6 | STAN AI is a virtual assistant designed to help property managers respond to homeowner inquiries, service requests, and bookings. Learn more about STAN AI | |
| 144 | 4.9 | 12 | - | 4.8 / 5.0 / 4.8 / 4.9 | LoyJoy is a Conversational AI platform for Enterprise customers that turns business processes into beautiful conversations Learn more about LoyJoy | |
| 145 | 4.9 | 12 | - | 4.9 / 5.0 / 4.9 / 5.0 | Conversational AI platform analyzing B2B sales calls & Account Review calls to help sales teams win more deals and maintain customers. Learn more about Traq.ai | |
| 146 | 4.7 | 12 | - | 4.7 / 4.9 / 4.3 / 4.8 | AI-powered automation solution for streamlining customer support operations. Learn more about Talla | |
| 147 | 4.9 | 11 | - | 4.5 / 5.0 / 4.7 / 4.9 | HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way. Learn more about HumanFirst | |
| 148 | 4.8 | 11 | - | 4.4 / 5.0 / 4.8 / 4.9 | Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights. Learn more about Capturi | |
| 149 | 4.7 | 11 | - | 4.5 / 4.6 / 4.5 / 4.2 | Avaya Experience Platform is a cloud-based contact center solution designed to connect customer service across multiple touchpoints. Learn more about Avaya Experience Platform | |
| 150 | 4.5 | 11 | - | 4.5 / 4.7 / 4.4 / 4.6 | Forethought is the first AI-native platform for enterprise customer experience. Learn more about Forethought |