All categories
Niches in this category - the functional product types blended into "Speech Analytics" (27)
Conversation Intelligence & Speech Analytics41Contact Center & Helpdesk Software10AI Transcription & Meeting Assistant6Contact Center Quality Management & Workforce Optimization5AI Sales Assistant & Revenue Intelligence5AI Chatbot & Conversational AI Platform4Voice of Customer & Experience Management Platform3AI Voice Agent & Voicebot Platform3AI Clinical Documentation & Medical Scribe3Customer Service AI Agent & Automation Platform3Business Intelligence & Augmented Analytics Platform2Cloud AI/ML API & Developer Services2Unified Communications (UCaaS) Platform2Language Learning Platform for Business2Short-Form Video Repurposing & Clip Generator1Information Archiving & eDiscovery Software1Marketing & Communications Compliance Software1AI Voice & Text-to-Speech Platform1Data Labeling & Annotation Platform1Customer Feedback & Text Analytics Platform1Call Tracking & Voice Marketing Analytics1AI Roleplay & Conversation Simulation Training1Fraud Detection & Risk Orchestration Platform1Employee Recognition & Rewards Platform1CRM Software1IT/HR Service Desk AI Assistant1AI Learning & Course Creation Platform1
93 products3 pages scraped of 393 in category0 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 4.2 | 581 | - | 4.2 / 4.0 / 4.1 / 4.1 | Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. Learn more about NiCE CXone | |
| 2 | 4.8 | 560 | 92% | 4.7 / 4.7 / 4.7 / 4.6 | Gong empowers your entire go-to-market organization by unlocking your most valuable data set — your customer conversations. Learn more about Gong.io | |
| 3 | 4.7 | 551 | 88% | 4.8 / 4.5 / 4.7 / 4.2 | Your AI-Powered Note-Taking Assistant! Learn more about Transkriptor | |
| 4 | 4.4 | 465 | - | 4.4 / 4.1 / 4.4 / 4.3 | 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. Learn more about 3CX | |
| 5 | 4.8 | 353 | 83% | 4.8 / 4.9 / 4.7 / 4.7 | Forget ridealongs - Rilla's leading AI captures insights to coach your reps virtually 100x faster and maximizes your close rates. Learn more about Rilla | |
| 6 | 4.5 | 263 | - | 4.6 / 4.5 / 4.3 / 4.4 | Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy. Learn more about Calabrio ONE | |
| 7 | 4.6 | 255 | 82% | 4.4 / 4.6 / 4.6 / 4.5 | Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform. Learn more about XM for Customer Experience | |
| 8 | 4.9 | 232 | 95% | 4.9 / 5.0 / 4.9 / 4.9 | AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Learn more about Convin | |
| 9 | 4.1 | 224 | - | 4.3 / 4.1 / 4.1 / 4.1 | JustCall’s Speech Analytics delivers transcripts, sentiment, and insights to improve coaching, compliance, and customer satisfaction. Learn more about JustCall | |
| 10 | 4.7 | 221 | - | 4.7 / 4.8 / 4.6 / 4.7 | Boost your practice’s productivity like never before and eliminate medical records with our expanded suite of voice-enabled AI tools. Learn more about Talkatoo | |
| 11 | 4.5 | 174 | - | 4.6 / 4.3 / 4.4 / 4.2 | Leading Speech Recognition tool leveraging AI-enabled technology for the EdTech Industry, with 95%+ accuracy rate for non-native speech Learn more about ELSA Speak | |
| 12 | 4.7 | 158 | 83% | 4.5 / 4.6 / 4.6 / 4.5 | Listen live or record and transcribe phone calls to unlock data to confidently make customer experience & sales coaching decisions. Learn more about CTM | |
| 13 | 4.5 | 93 | - | 4.5 / 4.4 / 4.4 / 4.3 | Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. Learn more about Amazon Connect | |
| 14 | 4.3 | 90 | - | 3.8 / 4.0 / 4.3 / 3.8 | Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale. Learn more about Sprinklr | |
| 15 | 4.5 | 67 | - | 4.5 / 4.5 / 4.4 / 4.5 | Chorus by ZoomInfo drives and maximizes revenue by preventing risks and gives unparalleled visibility into customer relationships. Learn more about Chorus | |
| 16 | 4.7 | 60 | - | 4.7 / 4.9 / 4.5 / 4.4 | Modjo deploys AI agents that capture every sales interaction, automate CRM updates, and help your reps spend more time selling. Learn more about Modjo | |
| 17 | 4.1 | 40 | - | 4.0 / 3.8 / 4.0 / 4.0 | Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. Learn more about Appen | |
| 18 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.5 | ClearTouch Speech Analytics captures words, tone, and pauses to detect risks, improve agent performance, and enhance CX Learn more about ClearTouch Operator | |
| 19 | 4.1 | 36 | - | 4.2 / 4.2 / 3.9 / 3.9 | Powered by AI and voice recognition technology, Sunoh.ai generates clinical documentation from patient-provider conversations. Learn more about Sunoh | |
| 20 | 4.9 | 35 | - | 4.9 / 4.8 / 4.7 / 4.7 | AI Notetaker - AI conversational intelligence: Transform your meeting productivity. Recording,Meeting notes,follow-up tasks,analytics,. Learn more about Leexi | |
| 21 | 4.7 | 33 | - | 4.6 / 4.6 / 4.7 / 4.7 | MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Learn more about MaxContact | |
| 22 | 4.7 | 20 | - | 4.5 / 4.8 / 4.5 / 4.8 | Increase QA coverage by classifying and auto-scoring every call, email, and chat session for CX and regulatory compliance. Learn more about EvaluAgent | |
| 23 | 4.3 | 20 | - | 4.3 / 4.3 / 4.4 / 4.3 | Laxis is the next generation of AI meeting assistants that empowers everyone to benefit from more effective meetings. Learn more about Laxis | |
| 24 | 4 | 20 | - | 3.9 / 4.2 / 4.2 / 4.0 | Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center. Learn more about QEval | |
| 25 | 4.5 | 19 | - | 4.4 / 4.8 / 4.2 / 4.6 | XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery. Learn more about XEBO.ai |