All categories
Niches in this category - the functional product types blended into "Customer Support" (53)
Contact Center & Helpdesk Software95Customer Service AI Agent & Automation Platform62AI Chatbot & Conversational AI Platform32Customer Communications Orchestration & Omnichannel Inbox9Conversational & Messaging CRM8CRM Software8AR Remote Assistance & Visual Field Support Platform7Enterprise AI Search & Knowledge Management6Knowledge Base & Wiki Software5Co-Browsing & Visual Customer Support Platform5WhatsApp Business Messaging & Marketing Platform4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture4Contact Center Quality Management & Workforce Optimization4Customer Success Platform3AI Agent Builder & Orchestration Platform3Customer Feedback & Text Analytics Platform3Client Portal & Document Collection Platform3Shared Inbox & Collaborative Email Platform3IT/HR Service Desk AI Assistant3AI Voice Agent & Voicebot Platform3Ecommerce Search, Merchandising & Product Discovery3Employee Shift Scheduling & Workforce Management Software2Marketing Automation Platform2IT Service Management (ITSM) Platform2SMS & Mobile Messaging Marketing Platform2Business VoIP & Cloud Phone System2Digital Adoption Platform (DAP)2IT Asset Management (ITAM) Platform1Business Management Suite for SMBs1Industry-Specific Vertical Business Software1Sales Engagement & Dialer Platform1No-Code / Low-Code Application Platform1Conversation Intelligence & Speech Analytics1AutoML & No-Code Predictive Analytics Platform1Customer Data Platform & AI Personalization1Machine Translation & Localization Platform1AI Sales Assistant & Revenue Intelligence1Video Conferencing & Web Meeting Software1Remote Desktop & Screen-Sharing Support Tool1Online Community & Discussion Platform1Work Management & Team Task Collaboration Platform1Time Tracking & Timesheet Software1Customer Engagement & Cross-Channel Messaging Platform1Ecommerce Returns Management Software1Amazon Seller Tools & Marketplace Analytics1CMMS & Maintenance Scheduling Software1Process Documentation & SOP Training Platform1Interactive Video Learning Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1AI Receptionist & Virtual Phone Answering Service1Survey & Questionnaire Software1ERP Suite1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| help | 135,000 | $2.31 | 83 |
| freshdesk | 14,800 | $27.19 | 51 |
| helpscout | 8,100 | $19.14 | 70 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| customer service software | 4,400 | $25.36 | 43 |
| help scout | 4,400 | $19.14 | 62 |
| salesforce service cloud | 3,600 | $11.92 | 49 |
| on cloud customer service | 2,900 | $2.55 | 64 |
| salesforce support | 2,900 | $4.87 | 54 |
| service cloud | 2,900 | $11.05 | 48 |
| customer experience software | 2,400 | $20.07 | 41 |
| customer service ai | 2,400 | $28.07 | 75 |
| fm scout | 2,400 | $0.00 | 41 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| customer service automation | 1,900 | $16.67 | 34 |
| customer service platform | 1,900 | $33.22 | 48 |
| helpdesk system | 1,900 | $62.32 | 41 |
| https://witv-ayuda.blogspot.com | 1,900 | $0.00 | 73 |
| ring central support | 1,900 | $7.21 | 72 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| help desk services | 1,600 | $22.40 | 36 |
| service cloud applications salesforce | 1,600 | $11.92 | 39 |
| service desk software | 1,600 | $46.45 | 66 |
| ... help | 1,300 | $0.00 | 77 |
| customer service management software | 1,300 | $18.41 | 50 |
| it help desk software | 1,300 | $62.32 | 46 |
| sf help | 1,300 | $0.00 | 76 |
| zendesk support | 1,300 | $31.29 | 64 |
| ai customer care | 1,000 | $28.07 | 77 |
| ai customer service software | 1,000 | $44.23 | 92 |
| customer care software | 1,000 | $25.36 | 26 |
| customer service tools | 1,000 | $19.33 | 37 |
| help. | 1,000 | $2.31 | 79 |
| helpdesk softwares | 1,000 | $62.32 | 43 |
| helpscout login | 1,000 | $4.27 | 32 |
| ai chat help | 880 | $2.96 | 74 |
| best customer service software | 880 | $48.45 | 55 |
| customer service app | 880 | $14.19 | 42 |
301 products7 pages scraped of 7310 in category13 sponsored22 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.7 | 143 | 89% | 4.8 / 4.8 / 4.6 / 4.6 | CTI for Sales & Contact Center - Improve Customer Experience & Productivity Learn more about TenFold | |
| 27 | 4.6 | 140 | 91% | 4.8 / 4.8 / 4.6 / 4.8 | UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET | |
| 28 | Gladly Shortlist | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | A modern customer support platform that unifies conversations and boosts team efficiency with AI and automation—no tickets required. Learn more about Gladly |
| 29 | 4.1 | 119 | - | 4.2 / 3.9 / 4.0 / 4.0 | Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels. Learn more about Freshchat | |
| 30 | Supportbench Shortlist | 4.9 | 116 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. Learn more about Supportbench |
| 31 | 4.6 | 114 | 85% | 4.6 / 4.5 / 4.4 / 4.4 | TeamSupport's ticketing and live chat solutions simplify workflows, improve customer satisfaction, and make agents' lives easier. Learn more about TeamSupport Messaging & Live Chat | |
| 32 | 4.5 | 112 | 86% | 4.5 / 4.5 / 4.4 / 4.4 | Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. Learn more about Nextiva Contact Center | |
| 33 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 34 | 4.7 | 108 | 90% | 4.7 / 4.6 / 4.5 / 4.4 | Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit. Learn more about Comm100 | |
| 35 | 4.6 | 108 | 82% | 4.6 / 4.3 / 4.5 / 4.4 | AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI Learn more about monday service | |
| 36 | 4.4 | 95 | - | 4.3 / 4.4 / 4.2 / 4.3 | Build interactive decision trees that help your customers guide themselves to the right answer the first time. Learn more about Zingtree | |
| 37 | 4.3 | 90 | - | 3.8 / 4.0 / 4.3 / 3.8 | Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine. Learn more about Sprinklr | |
| 38 | Efficy CRM Shortlist | 4 | 90 | - | 3.9 / 3.8 / 3.9 / 4.0 | Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees. Learn more about Efficy CRM |
| 39 | 4.5 | 82 | - | 4.7 / 4.7 / 4.4 / 4.5 | An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets. Learn more about My AskAI | |
| 40 | 4.6 | 79 | - | 4.6 / 4.7 / 4.6 / 4.4 | Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences. Learn more about Kustomer | |
| 41 | 4.6 | 72 | - | 4.6 / 4.7 / 4.5 / 4.7 | Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow | |
| 42 | 4.6 | 71 | - | 4.5 / 4.9 / 4.5 / 4.8 | FreeAgent is a fully-featured Customer Support platform that effectively enables your team to resolve issues. Learn more about servis.ai | |
| 43 | 4.4 | 71 | - | 4.4 / 4.4 / 4.2 / 4.1 | eDesk: the most scalable eCommerce customer support helpdesk for online retailers that want to grow faster. Learn more about eDesk | |
| 44 | 4.4 | 66 | - | 4.3 / 4.8 / 4.1 / 4.2 | Powerful and affordable issue tracking software solution that can be configured to your exact needs. Learn more about Tracker | |
| 45 | Chaport Shortlist | 4.9 | 63 | - | 4.9 / 4.9 / 4.6 / 4.8 | Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. Learn more about Chaport |
| 46 | Froged Shortlist | 4.5 | 56 | - | 4.5 / 4.7 / 4.5 / 4.6 | FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools. Learn more about Froged |
| 47 | 4.6 | 52 | - | 4.6 / 4.5 / 4.4 / 4.5 | Chats. Calls. All in one place. Respond.io helps B2C businesses connect with customers and close more sales, faster. Learn more about respond.io | |
| 48 | 4.7 | 50 | - | 4.3 / 4.7 / 4.7 / 4.7 | UNLESS provides the leading AI-powered Customer Success Platform for Europe's financial services sector. Learn more about Unless | |
| 49 | 4.5 | 50 | - | 4.6 / 4.8 / 4.2 / 4.7 | Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution Learn more about AzureDesk | |
| 50 | 4.5 | 48 | - | 4.4 / 4.4 / 4.4 / 4.3 | Simplify and grow your business with your own custom Logicbox. Learn more about LogicBox |