All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 251 | 4.7 | 3 | - | 4.7 / 4.3 / 4.7 / 4.7 | Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests. Learn more about SutiDesk | |
| 252 | 4.7 | 3 | - | 5.0 / 5.0 / 4.0 / 5.0 | AI-powered customer service platform with omnichannel support, workflow automation, and fully controllable AI Agents. Learn more about Gnatta | |
| 253 | 4.7 | 3 | - | 4.7 / 5.0 / 4.3 / 5.0 | Manage help desk tickets with efficiency and ease in an integrated cloud-based platform. Learn more about GetHelp | |
| 254 | 4.3 | 3 | - | 4.0 / 4.7 / 4.3 / 4.7 | The innovative HR case manager and call-tracking workflow solution that creates a rich and powerful knowledge base on the fly. Learn more about LBi HR HelpDesk | |
| 255 | 4.3 | 3 | - | 4.7 / 5.0 / 4.0 / 4.0 | Audits and tracks PC's, peripherals, software media, licensing & documentation, purchasing and help desk tickets & more. Learn more about Web Tracks | |
| 256 | 4.3 | 3 | - | 4.7 / 5.0 / 5.0 / 5.0 | Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application. Learn more about Daktela | |
| 257 | 4.3 | 3 | - | 4.7 / 3.3 / 4.3 / 5.0 | Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in. Learn more about Request Tracker | |
| 258 | 4.3 | 3 | - | 4.0 / 4.3 / 4.5 / 3.5 | Nixxis enables seamless inbound & outbound interaction while providing real time statistics to boost agents productivity. Learn more about Nixxis Contact Suite | |
| 259 | 4 | 3 | - | 4.3 / 4.0 / 4.3 / 3.0 | Help desk software that helps small businesses connect with customers and offer support across multiple channels. Learn more about Salesforce Desk | |
| 260 | 4 | 3 | - | 3.7 / 4.0 / 4.7 / 4.0 | CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management. Learn more about CustomerWise | |
| 261 | 3.7 | 3 | - | 4.0 / 4.0 / 4.3 / 3.7 | Support and helpdesk plugin for WordPress that helps businesses with automatic agent assignment, time tracking, and custom fields. Learn more about Awesome Support | |
| 262 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | An efficient web-based system of customer service with live chat and mobile integration included in all versions. Learn more about HelpdeskEddy | |
| 263 | 5 | 2 | - | 5.0 / 5.0 / 4.0 / 4.5 | ZOE is a cloud-based IT ticketing software that includes customer management, issue tracking, knowledge base management, and more. Learn more about ZOE | |
| 264 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 4.5 | Help desk solution that helps businesses raise tickets for customer support, track client interaction, verify purchases, and more. Learn more about Ticksy | |
| 265 | 5 | 2 | - | 4.0 / 5.0 / 4.0 / 4.5 | Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses & 24/7 availability. Learn more about SAAS First | |
| 266 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Customer service + ChatGPT. Learn more about Saufter.io | |
| 267 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | It is a help desk software that helps businesses manage tickets, automate recurring tasks, access knowledge base, and more. Learn more about Plumsail HelpDesk | |
| 268 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 4.0 | ConSol CM/Helpdesk is a solution designed for efficient IT support for customers and employees. Learn more about Consol CM/Helpdesk | |
| 269 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Simple, efficient automated help desk, customer support and trouble ticket system based on Microsoft Office 365, Teams, and SharePoint. Learn more about NITRO Help Desk | |
| 270 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity. Learn more about Tactful AI | |
| 271 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Fully integrated helpdesk support solution for managing a technology business better, and increasing customer support & satisfaction. Learn more about Business Manager 365 | |
| 272 | 4.5 | 2 | - | 4.5 / 5.0 / 4.5 / 5.0 | Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. Learn more about Omnicus | |
| 273 | 4.5 | 2 | - | 4.0 / 5.0 / 4.5 / 4.5 | Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now. Learn more about VIZOR IT Asset Management | |
| 274 | 4.5 | 2 | - | 4.5 / 4.0 / 3.0 / 3.5 | AI copilot that automates MSP help desk and operations software for managed service providers by integrating into existing PSAs. Learn more about zofiQ | |
| 275 | 4.5 | 2 | - | 4.5 / 4.5 / 4.5 / 5.0 | Powerful and flexible HelpDesk specifically designed for support and customer service teams, aligned with ITIL processes. Learn more about Pandora ITSM |