All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.7 | 85 | - | 4.6 / 4.8 / 4.4 / 4.6 | AI-powered workforce management for help desks with forecasting, smart scheduling, and seamless integrations. Learn more about Assembled | |
| 77 | 4.5 | 82 | - | 4.7 / 4.7 / 4.4 / 4.5 | An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets. Learn more about My AskAI | |
| 78 | Kustomer Shortlist | 4.6 | 79 | - | 4.6 / 4.7 / 4.6 / 4.4 | Kustomer is the omnichannel help desk platform reimagining enterprise customer service to deliver standout experiences. Learn more about Kustomer |
| 79 | 4 | 77 | - | 4.1 / 4.1 / 3.9 / 3.9 | Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use. Learn more about Track-It! | |
| 80 | 4.5 | 75 | - | 4.4 / 4.2 / 4.5 / 4.5 | Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software. Learn more about Lansweeper | |
| 81 | 4.3 | 75 | - | 4.3 / 4.1 / 4.3 / 4.7 | An open source customer support system that organizes, manages and archives incoming support requests. Learn more about osTicket | |
| 82 | 4.7 | 74 | - | 4.8 / 4.8 / 4.7 / 4.6 | Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. Learn more about Dialshree | |
| 83 | 4.4 | 74 | - | 4.4 / 4.4 / 4.2 / 4.6 | Complete with a self-service knowledge base, contact ticket portal, round-robin assignments, canned responses, time tracking, and more. Learn more about Mojo Helpdesk | |
| 84 | 4.6 | 72 | - | 4.6 / 4.7 / 4.5 / 4.7 | Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow | |
| 85 | 4.4 | 71 | - | 4.4 / 4.4 / 4.2 / 4.1 | eDesk: the most scalable eCommerce customer support helpdesk for online retailers that want to grow faster. Learn more about eDesk | |
| 86 | 4.4 | 66 | - | 4.3 / 4.8 / 4.1 / 4.2 | Powerful, affordable and fully configurable help desk software solution. Learn more about Tracker | |
| 87 | 4.5 | 64 | - | 4.2 / 4.6 / 4.5 / 4.5 | Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator | |
| 88 | 4.7 | 62 | - | 4.6 / 4.8 / 4.5 / 4.8 | Finally a customer support solution that focuses on what really matters - Time Learn more about SherpaDesk | |
| 89 | 4.9 | 57 | - | 4.9 / 4.9 / 4.5 / 4.8 | The Apple MAC of IT Service Management software in the cloud. Learn more about Giva | |
| 90 | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is a Help Desk and Ticketing solution developed to manage support requests, daily activities and organisational processes. Learn more about Deepser | |
| 91 | 4.5 | 56 | - | 4.5 / 4.7 / 4.5 / 4.6 | Proactive customer support tool designed to reduce tickets and improve customer experience with dynamic chat and a help desk features Learn more about Froged | |
| 92 | 4.7 | 55 | - | 4.1 / 4.7 / 4.5 / 4.6 | CloudRadial’s Unified Client Portal and CSA Platform enables MSPs to deliver an Amazon-like client experience. Learn more about CloudRadial | |
| 93 | 4.8 | 53 | - | 4.7 / 4.8 / 4.8 / 4.8 | Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. Learn more about Re:amaze | |
| 94 | 4 | 51 | - | 3.9 / 4.1 / 4.0 / 4.1 | ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. Learn more about ChangeGear | |
| 95 | 4.6 | 50 | - | 4.5 / 4.5 / 4.5 / 4.5 | Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. Learn more about Motadata ServiceOps | |
| 96 | 4.5 | 50 | - | 4.6 / 4.8 / 4.2 / 4.7 | Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution Learn more about AzureDesk | |
| 97 | 4.5 | 47 | - | 4.7 / 4.8 / 4.5 / 4.7 | AI-powered cloud contact center software for BPOs and enterprises to automate workflows, boost agent productivity, and deliver exceptio Learn more about Call Center Studio | |
| 98 | 4.7 | 46 | - | 4.7 / 4.4 / 4.4 / 4.8 | Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests. Learn more about Raiseaticket | |
| 99 | 4.7 | 44 | - | 4.6 / 4.7 / 4.7 / 4.6 | HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization. Learn more about HaloITSM | |
| 100 | 4.6 | 42 | - | 4.5 / 4.5 / 4.5 / 4.7 | The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Learn more about Incident IQ |