All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 101 | 4.5 | 42 | - | 4.3 / 4.4 / 4.6 / 4.1 | ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience. Learn more about ServiceNow IT Service Management | |
| 102 | 4.5 | 41 | - | 4.4 / 4.1 / 4.3 / 4.6 | Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment & ITIL compatible Helpdesk. Learn more about GLPI | |
| 103 | 4.2 | 40 | - | 4.4 / 4.3 / 4.2 / 4.2 | Kapture CX is Gen-AI powered customer experience management solution, built for enterprises. Learn more about Kapture CX | |
| 104 | 4.8 | 39 | - | 4.8 / 4.9 / 4.7 / 4.8 | Wavity Help & Service Desk is a ticketing solution that can streamline collaboration and improve resolution times. Learn more about Wavity Help & Service Desk | |
| 105 | 4.8 | 38 | - | 4.3 / 4.8 / 4.7 / 4.5 | HaloPSA is a professional services automation software that modernizes and transforms the delivery of managed IT services. Learn more about HaloPSA | |
| 106 | 4.8 | 38 | - | 4.5 / 4.6 / 4.7 / 4.6 | Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. Learn more about Agiloft | |
| 107 | 4.6 | 38 | - | 4.5 / 4.9 / 4.5 / 4.6 | Innovative and easy help desk software for companies looking for fast and agile support services. FREE life time plan available. Learn more about NABD System | |
| 108 | 4.6 | 38 | - | 4.3 / 4.7 / 4.5 / 4.5 | The modern helpdesk software platform for every kind of organization. Hosted Cloud or installable On-Premise version for self-hosting. Learn more about Deskpro | |
| 109 | 5 | 37 | - | 4.7 / 4.6 / 4.7 / 4.5 | Web-based Asset Management software that helps you monitor and manage assets in your organization. Learn more about ITM IT Asset Management | |
| 110 | 4.7 | 37 | - | 4.8 / 4.8 / 4.6 / 4.8 | Connect with customers and resolve their issues through ticket and feedback management. Learn more about ThriveDesk | |
| 111 | 4.7 | 36 | - | 4.6 / 4.6 / 4.3 / 4.9 | Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations. Learn more about Desku | |
| 112 | 4.6 | 36 | - | 4.2 / 4.8 / 4.4 / 4.6 | User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. Learn more about User.com | |
| 113 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.6 | Customer Support & Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. Free 14-day trial. Learn more about UseResponse | |
| 114 | 4.7 | 35 | - | 4.2 / 4.8 / 4.8 / 4.5 | Made in Germany: our helpdesk software with ticket system and knowledge database (KNB), adaptable to your needs and expandable. Learn more about EcholoN | |
| 115 | 4.4 | 34 | - | 4.5 / 4.4 / 4.0 / 4.2 | SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool for small businesses. Learn more about SupportBee | |
| 116 | 4.3 | 34 | - | 4.4 / 4.6 / 4.2 / 4.2 | End users can submit requests for service, search for solutions, and view the status of their open incidents. Learn more about iSupport | |
| 117 | 3.5 | 34 | - | 3.4 / 3.6 / 3.5 / 3.4 | IT service management for mid-size organizations Learn more about FootPrints | |
| 118 | 4.5 | 33 | - | 4.6 / 4.5 / 4.3 / 4.3 | Beautilful help desk software, available both "SaaS" and "on-premise". Tracks your customers' issues, fully integrates with your email. Learn more about Jitbit Helpdesk | |
| 119 | 4.5 | 32 | - | 4.2 / 4.4 / 4.4 / 4.4 | Cross-channel solution that covers contact center, web, and social aspects of customer service experience. Learn more about Oracle B2C Service | |
| 120 | 5 | 31 | - | 4.9 / 4.8 / 4.8 / 4.7 | Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Learn more about Denser AI | |
| 121 | 5 | 31 | - | 4.9 / 4.9 / 4.7 / 4.8 | System aligned with ITIL best practices and created with under on the best usability concepts, providing greater agility and management Learn more about Milldesk | |
| 122 | 4.7 | 31 | - | 4.6 / 4.7 / 4.5 / 4.6 | Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001 Learn more about SMART Service Desk | |
| 123 | 4.4 | 31 | - | 4.5 / 4.5 / 4.4 / 4.5 | Anakage unifies ITSM, ITAM, DEX & automation into one AI-powered platform to cut costs, boost productivity & scale IT. Learn more about Anakage | |
| 124 | 5 | 30 | - | 4.9 / 4.9 / 5.0 / 4.9 | Cayzu helps small businesses, non-profits, educational institutions and enterprises deliver best-in-class customer service efficiently. Learn more about Cayzu | |
| 125 | 4.8 | 30 | - | 4.9 / 4.9 / 4.6 / 5.0 | Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations Learn more about HelpSpace |