All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 301 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Workelevate is an AI-powered digital employee experience management platform designed to improve IT service management. Learn more about Workelevate | |
| 302 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Infraon Infinity offers a stress-free approach to ITOPs with a modular platform to scale modernization based on growth needs. Learn more about Infraon Infinity | |
| 303 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | By choosing Naofix's Helpdesk, you're activating a customer service tool as easy to use as a superhero gadget. With seamless communicat Learn more about Naofix | |
| 304 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Simplified helpdesk ticketing system and live chat platform for startups and businesses. Learn more about Desky | |
| 305 | 4 | 1 | - | 4.0 / 0.0 / 3.0 / 0.0 | Tender Support is a cloud-based help desk, knowledge base, and forum software that helps businesses extend customer service. Learn more about Tender Support | |
| 306 | 4 | 1 | - | 4.0 / 0.0 / 4.0 / 5.0 | A no-code helpdesk on Microsoft 365—SP IT Helpdesk manages tickets and IT support from one place using SharePoint and Teams. Learn more about SP IT Helpdesk | |
| 307 | 4 | 1 | - | 4.0 / 4.0 / 4.0 / 4.0 | A codeless, user-friendly, and affordable ITIL-based service management platform. Provide visibility to IT stakeholders and end users. Learn more about Enterprise Service Desk | |
| 308 | 4 | 1 | - | 4.0 / 5.0 / 4.0 / 5.0 | Whether you need a helpdesk, ITSM tool, full-service management – HEINZELMANN adapts flexibly to your organization's service processes. Learn more about HEINZELMANN | |
| 309 | 4 | 1 | - | 4.0 / 5.0 / 4.0 / 0.0 | Atomicwork is an agentic service management platform, designed to help enterprises unlock workplace productivity. Learn more about Atomicwork | |
| 310 | 4 | 1 | - | 5.0 / 4.0 / 4.0 / 5.0 | A web-based, hosted solution that allows clients to track their emails online, provides customized reports on ticket resolution timing. Learn more about Elementool Help Desk | |
| 311 | 4 | 1 | - | 4.0 / 5.0 / 4.0 / 4.0 | Customer service solution that enables sales force automation, service management, facilities management, and compliance management. Learn more about Ulysses Suite | |
| 312 | 1 | 1 | - | 1.0 / 4.0 / 1.0 / 1.0 | Web-based ITIL that helps businesses manage and monitor IT services, generating request logs, tracking incidents, and more. Learn more about Layton ServiceDesk | |
| 313 | 0 | 0 | - | – / – / – / – | Track, prioritize and solve your customer's support tickets fast and effective with no duplication of work. Learn more about VisionReply | |
| 314 | 0 | 0 | - | – / – / – / – | SupportLayer is helpdesk software with SLAs, roles, and live chat — every feature included, no tiers. From $12/agent. First agent free. Learn more about SupportLayer | |
| 315 | 0 | 0 | - | – / – / – / – | SoftDesk is AI-powered customer support software that manages chat and email inquiries around the clock with a single agent. Learn more about SoftDesk | |
| 316 | 0 | 0 | - | – / – / – / – | A multichannel ecommerce helpdesk that unifies customer interactions and order data from multiple channels into one simple platform. Learn more about ReplyDesk | |
| 317 | 0 | 0 | - | – / – / – / – | PersoniWay is an AI-driven ticketing platform that helps HVAC technicians resolve service issues faster while reducing support costs. Learn more about PersoniWay | |
| 318 | 0 | 0 | - | – / – / – / – | Rootnet Suite is a platform of business solutions that enhances simplicity and productivity for collaborators enterprise-wide. Learn more about Rootnet | |
| 319 | 0 | 0 | - | – / – / – / – | The All-in-One Solution for Knowledge, Tasks, Projects, and Documents! Learn more about Jack Project | |
| 320 | 0 | 0 | - | – / – / – / – | Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers. Learn more about Instadesk | |
| 321 | 0 | 0 | - | – / – / – / – | Unified ITSM & BPM platform to streamline workflows, automate tasks, and enhance service across all departments. Learn more about Ecaldima | |
| 322 | 0 | 0 | - | – / – / – / – | Help desk solution that enables customer response through knowledge base management, ticketing, email templates and more. Learn more about Landpark Helpdesk | |
| 323 | 0 | 0 | - | – / – / – / – | Help desk solution that enables customer response through phone calls, email integration, client history, tickets tracking and more. Learn more about Enchant | |
| 324 | 0 | 0 | - | – / – / – / – | Rocketship turbocharges MSP growth by automating helpdesks in Autotask. Learn more about Giant Rocketship | |
| 325 | 0 | 0 | - | – / – / – / – | Espressive Barista automates help desks with AI, improving productivity while saving time and money. Learn more about Barista |