All categories

Niches in this category - the functional product types blended into "Help Desk" (49)

Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1

Keyword opportunities - what to bid on / rank for (SEMrush)

KeywordVolumeCPCDifficulty
help desk solutions1,500,000$54.7851
helpdesk22,200$18.3959
help desk14,800$18.3955
helpdeskme.com14,800$0.0021
it help desk8,100$16.8746
solutions help desk8,100$54.7839
helpdesk solutions6,600$54.7852
it helpdesk3,600$16.8753
it service desk3,600$20.4236
helpdesk.me/join2,900$6.3552
it help desk services2,900$20.4223
help desk technician2,400$1.2833
helpdesk software2,400$62.3260
it helpdesk software2,400$62.3259
ticketing software2,400$36.8848
help center support tickets1,900$0.0023
helpdesk system1,900$62.3241
helpdesk ticketing system1,900$55.1636
it desk help1,900$16.8743
it helpdesk services1,900$20.4223
it ticketing system1,900$40.8545
service desk software solutions1,900$54.7830
helpdesk.me1,600$6.2520
it help1,600$13.6540
ithelpdesk1,600$18.3830
service desk software1,600$46.4566
ticket system1,600$39.7447
ticketing system software1,600$35.6352
desk help it1,300$16.8756
help desk itsm1,300$20.4228
help desk support1,300$15.1445
helpdesk services1,300$22.4033
helpdesk support1,300$15.1442
it help desk software1,300$62.3246
software helpdesk1,300$62.3254
solution helpdesk1,300$54.7836
support ticket1,300$16.7445
free ticketing system1,000$20.7339
help desk ticketing system1,000$55.1650
helpdesk me1,000$6.2524
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
35100-– / – / – / –ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more. Learn more about T-HelpDesk
35200-– / – / – / –Customer support solution that helps businesses automate workflows, enable enterprise search, manage tickets, and deflect requests. Learn more about Torvalds
35300-– / – / – / –Free and open source software that has a help desk for your business with agents, usergroups, search, filter, and assigned tickets. Learn more about uCare Help Desk
35400-– / – / – / –Infizo Desk is help desk ticketing software that streamlines workflows and enhances customer support. Learn more about Infizo Desk
35500-– / – / – / –Diadyn Helpdesk manages tickets, offers multi-channel support, and integrates with Diadyn apps for efficient issue resolution. Learn more about Diadyn
35600-– / – / – / –Omnichannel customer service software suite fully powered by artificial intelligence (AI). Learn more about ThinkOwl
35700-– / – / – / –MuninX is a cloud-based help desk software that offers AI-assisted ticket management and support tools designed for small teams. Learn more about MuninX
35800-– / – / – / –It is an ITSM solution that helps businesses manage changes, incidents, problems, requests, configuration, and more. Learn more about tbITSM
35900-– / – / – / –AI-native help desk with unlimited users and usage-based pricing. Draft replies, auto-tag tickets, and bring your own customer data. Learn more about initdesk
36000-– / – / – / –Cloud-based ITSM and ITAM software for tickets, assets, portal, knowledge base, automation, chat, messages and approvals. Learn more about Codenica ITSM + ITAM
36100-– / – / – / –Desk.Help is an AI-powered customer support software that creates FAQs, documentation, and chatbots to deliver instant assistance. Learn more about Desk.Help
36200-– / – / – / –Help desk tool that enables responsive customer service through access management, ticket reminders, knowledge base and more. Learn more about IssueCentre
36300-– / – / – / –HelpDesk Pro is free help desk software with smart ticketing, technician tools, and analytics to enhance customer support. Learn more about HelpDesk Pro
36400-– / – / – / –All-in-one platform for your digital customer service. Email, chat, enquiry forum and social media. Learn more about Kundo
36500-– / – / – / –Web-based service desk and equipment management solution with enterprise asset management. Learn more about Zeus
36600-– / – / – / –Infraon Helpdesk offers a fully integrated platform to manage support tickets and increase customer satisfaction – anytime, anywhere. Learn more about Infraon Helpdesk
36700-– / – / – / –TickX is a ticket and help desk system based on Microsoft SharePoint. Learn more about TickX
36800-– / – / – / –KIX is the open source based service management software for IT service management and technical service. Learn more about KIX
36900-– / – / – / –ClearFeed is a conversational support platform for Slack-first teams. Learn more about ClearFeed
37000-– / – / – / –MetaCaseDesk is an advanced help desk, ticketing tool and case management software. Learn more about MetaCaseDesk
37100-– / – / – / –Help desk solution that helps businesses manage claims, disputes, support tickets, knowledge base, online mediation and more. Learn more about Resolbit
37200-– / – / – / –Centralized internal help desk software that allows businesses to manage, track, and resolve issues using Microsoft 365. Learn more about Microsoft 365 Help Desk Ticketing System
37300-– / – / – / –Open source web-based highly customisable customer support management system for IT support companies. Learn more about Seraph
37400-– / – / – / –Deliver 3X faster customer support with EasyDesk. Centralize emails, tickets & chat in one simple help desk. [Get started Free] Learn more about EasyDesk
37500-– / – / – / –Helpdesk and service desk, designed to digitize business processes, with ticketing, customer contact, SLA's, SLO's and work registry. Learn more about CDESK