All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 276 | 4.5 | 2 | - | 5.0 / 4.5 / 4.5 / 4.5 | Helpdesk is an ITIL & HIPAA-compliant SharePoint Add-in for ticket management, automation, SLA tracking, reporting, and self-service. Learn more about SteadyPoint Helpdesk | |
| 277 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 4.0 | AISERA solution is purpose-built to automate tasks and actions for IT, HR, Sales Operations, and Customer Service. Learn more about AISERA | |
| 278 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 0.0 | Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud Learn more about SAP Service Cloud | |
| 279 | 4.5 | 2 | - | 4.5 / 4.5 / 5.0 / 4.5 | Wavity enables organizations of all sizes to build a variety of easy-to-use digital workflows quickly and cost effectively. Learn more about Wavity | |
| 280 | 4.5 | 2 | - | 4.5 / 4.5 / 4.0 / 5.0 | Web-based service desk with customer service portal designed for internal ITSM and external customer support. Learn more about Richdesk | |
| 281 | 4 | 2 | - | 4.5 / 4.0 / 3.0 / 5.0 | CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations Learn more about CX Genie | |
| 282 | 4 | 2 | - | 3.0 / 3.5 / 4.0 / 3.5 | Service is the newest addition to the Insightly unified suite of customer relationship management applications. Learn more about Insightly Service | |
| 283 | 3.5 | 2 | - | 3.5 / 5.0 / 3.5 / 4.5 | SaaS service desk software for ticket logging, tracking, reporting. Enterprise solutions for multiple business areas. Learn more about House-on-the-Hill | |
| 284 | 5 | 1 | - | 4.0 / 5.0 / 4.0 / 4.0 | HelpDesk Ticket Software for external/internal Support, Delegation, FAQ & Flexible & Easy request Registration, Efficient reports Learn more about Artologik HelpDesk | |
| 285 | 5 | 1 | - | 5.0 / 5.0 / 4.0 / 5.0 | AI-driven SharePoint ticketing system that prioritizes critical requests, automates workflows, and ensures faster, reliable support. Learn more about Helpdesk 365 | |
| 286 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | HelpDesk by OASYS^ is a smart service management platform that automates ticketing, tracks inquiries, and boosts service delivery. Learn more about OASYS^ | |
| 287 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 4.0 | BoldDesk is premium customer service software that allows your organization to turn customers into fans. Learn more about BoldDesk | |
| 288 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans. Learn more about Engaige | |
| 289 | 5 | 1 | - | 5.0 / 4.0 / 5.0 / 0.0 | Open-source ticketing system that helps businesses manage support processes through streamlined workflows. Learn more about OFORK | |
| 290 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 4.0 | HelpCenter is a user-friendly customer service software for e-commerce businesses. Learn more about HelpCenter | |
| 291 | 5 | 1 | - | 4.0 / 4.0 / 5.0 / 5.0 | Web enabled Windows based help desk software with advanced workflow design and email integration. Learn more about HelpMaster | |
| 292 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Moveworks is the generative conversational AI platform that unifies all enterprise systems. Learn more about Moveworks | |
| 293 | 5 | 1 | - | 3.0 / 3.0 / 5.0 / 5.0 | Open source helpdesk solution with extended forms, ticket management, custom reports, templates and multichannel communication. Learn more about OTOBO | |
| 294 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Focus Desk is a state-of-the-art system for automatic logging of customer inquiries and their quick, easy handling for improved service Learn more about Focus Desk | |
| 295 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | DevRev OneCRM, purpose-built for tech companies. Learn more about DevRev | |
| 296 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service. Learn more about Deskhero | |
| 297 | 5 | 1 | - | 5.0 / 4.0 / 4.0 / 5.0 | Web-based help desk solution that allows you to utilize remote technicians. Learn more about WonderDesk | |
| 298 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Web-based help desk, customer service and online support software. Learn more about CRMdesk | |
| 299 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Gfacility is a modern IWMS solution that uses artificial intelligence to simplify & automate the workplace. Learn more about Gfacility | |
| 300 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Turn WhatsApp chats into trackable tickets, tasks, and workflows. Automate support, service and ops with BizMagnets help Desk Software Learn more about BizMagnets |