All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.7 | 149 | 90% | 4.5 / 4.7 / 4.6 / 4.7 | Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more. Learn more about Gist | |
| 52 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern AI customer service platform that unifies all support channels in a simple, intuitive interface. Learn more about Hiver | |
| 53 | Crisp Shortlist | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Your all-in-one helpdesk platform to scale customers' relationship Learn more about Crisp |
| 54 | 4.3 | 145 | - | 4.3 / 4.5 / 4.0 / 4.0 | Lime CRM is a user-friendly CRM for +10 users, adapted to the needs of your marketing, sales and support teams for an easier workday. Learn more about Lime CRM | |
| 55 | 4.4 | 143 | - | 4.3 / 4.5 / 4.2 / 4.5 | Teamwork.com creates business management applications for teams & industries so you can be more efficient, organized & happy. Learn more about Teamwork Desk | |
| 56 | 4.6 | 140 | 91% | 4.8 / 4.8 / 4.6 / 4.8 | UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET | |
| 57 | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | A help desk platform that organizes support by customer, not case, making it easier to resolve issues quickly and personally. Learn more about Gladly | |
| 58 | 4.6 | 139 | 89% | 4.5 / 4.8 / 4.4 / 4.7 | BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. Learn more about BOSSDesk | |
| 59 | 4.7 | 135 | 85% | 4.7 / 4.8 / 4.5 / 4.6 | SMS texting and live chat for help centers has never been easier than with Avochato's solutions. Learn more about Avochato | |
| 60 | Gorgias Shortlist | 4.6 | 134 | 86% | 4.6 / 4.5 / 4.5 / 4.4 | The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo Learn more about Gorgias |
| 61 | 4.7 | 133 | 90% | 4.7 / 4.7 / 4.7 / 4.7 | New Era of CRM: Built on AI. Ready to act Learn more about Creatio CRM | |
| 62 | 4.1 | 123 | - | 4.1 / 4.1 / 3.9 / 4.1 | Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs. Learn more about Web Help Desk | |
| 63 | 4.5 | 117 | 81% | 4.4 / 4.7 / 4.2 / 4.7 | A self-hosted and cloud ticket-based support system with a knowledge base for businesses of all sizes. Learn more about Faveo Helpdesk | |
| 64 | 4.9 | 116 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. Learn more about Supportbench | |
| 65 | 4.7 | 112 | 87% | 4.8 / 4.7 / 4.5 / 4.6 | Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels. Learn more about Deskero | |
| 66 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 67 | 4.6 | 108 | 82% | 4.6 / 4.3 / 4.5 / 4.4 | AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI Learn more about monday service | |
| 68 | 4.8 | 106 | 90% | 4.7 / 4.9 / 4.7 / 4.6 | Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. Learn more about Desk Manager | |
| 69 | 5 | 103 | 95% | 4.9 / 5.0 / 5.0 / 4.9 | Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4 Learn more about Glassix | |
| 70 | 4.4 | 96 | - | 4.2 / 4.3 / 4.4 / 4.5 | Fully-managed help desk solution for delivering fast, efficient service. Learn more about OTRS | |
| 71 | 4.4 | 95 | - | 4.3 / 4.4 / 4.2 / 4.3 | The no-code, interactive decision tree platform that helps users simplify complex processes and guides them to the next best action. Learn more about Zingtree | |
| 72 | 4.6 | 92 | - | 4.5 / 4.6 / 4.4 / 4.5 | A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk | |
| 73 | 4.3 | 90 | - | 3.8 / 4.0 / 4.3 / 3.8 | Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine. Learn more about Sprinklr | |
| 74 | Groove Shortlist | 4.5 | 87 | - | 4.6 / 4.7 / 4.2 / 4.5 | Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. Learn more about Groove |
| 75 | 4 | 86 | - | 3.7 / 3.8 / 3.9 / 3.8 | Suite of human capital management applications: HR, benefits, payroll, performance and talent management. Learn more about Oracle Fusion Cloud HCM |