All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 326 | 0 | 0 | - | – / – / – / – | Installed base after sales platform helps industrial equipment businesses manage assets and streamline after-sales service. Learn more about Makula | |
| 327 | 0 | 0 | - | – / – / – / – | Certified Microsoft Teams Ticketing System for IT incidents to HR requests, customer care to legal. Learn more about Ticketing As A Service | |
| 328 | 0 | 0 | - | – / – / – / – | Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs. Learn more about GoDesk | |
| 329 | 0 | 0 | - | – / – / – / – | All-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. Learn more about CommBox | |
| 330 | 0 | 0 | - | – / – / – / – | AI-native help desk software with smart ticket routing, multi-channel inbox, knowledge base, workflow automation, and analytics for sma Learn more about Relay | |
| 331 | 0 | 0 | - | – / – / – / – | Wokay turns conversations into actionable tasks, helping teams manage internal requests, track work, and resolve issues faster in one w Learn more about Wokay | |
| 332 | 0 | 0 | - | – / – / – / – | Enterprise response management system to help organizations monitor email etc, assign to agents and manage personalized responses. Learn more about INEXSO ERM | |
| 333 | 0 | 0 | - | – / – / – / – | User-friendly and intuitive cloud-based omnichannel software for call and contact centres for perfect customer experience! Learn more about SOGEDES.X | |
| 334 | 0 | 0 | - | – / – / – / – | AI-powered omnichannel contact center. VoIP, tickets & CRM in one tool. Streamline CX with automation, real-time analytics & API. Learn more about Thulium | |
| 335 | 0 | 0 | - | – / – / – / – | DeskXpand is a ready-to-integrate, collaborative customer support softwar It has adaptable features like ticket automation, omnichannel Learn more about DeskXpand | |
| 336 | 0 | 0 | - | – / – / – / – | AI-powered help desk software with Zoona AI to manage tickets, automate workflows, and improve support efficiency. Learn more about SparrowDesk | |
| 337 | 0 | 0 | - | – / – / – / – | Streamline service request management, reduce response times, and enhance support efficiency with eFACiLiTY®'s Helpdesk Solution Learn more about eFACiLiTY Helpdesk and Knowledgebase | |
| 338 | 0 | 0 | - | – / – / – / – | The fastest growing B2B ticketing and customer service SaaS in Latam Learn more about Ellevo Next | |
| 339 | 0 | 0 | - | – / – / – / – | Flynh Ai is AI software that automates IT support, sales, and collaboration to reduce costs and solve issues around the clock. Learn more about Flynh AI | |
| 340 | 0 | 0 | - | – / – / – / – | Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. Learn more about Akio.CX | |
| 341 | 0 | 0 | - | – / – / – / – | The Invarosoft® ITSM CX Platform front-ends your ITSM tool to help your IT Team or MSP modernize the end user experience of IT Support. Learn more about Invarosoft | |
| 342 | 0 | 0 | - | – / – / – / – | Elementool is a project management software solution designed to streamline workflows and enhance productivity. Learn more about Elementool | |
| 343 | 0 | 0 | - | – / – / – / – | Support management / help desk system that includes defect tracking, e-mail integration, time tracking, and much more. Learn more about CustomerFirst | |
| 344 | 0 | 0 | - | – / – / – / – | BlueTweak is customer support software that uses AI to unify conversations, customer records, and automation in one workspace. Learn more about BlueTweak | |
| 345 | 0 | 0 | - | – / – / – / – | AI-powered help desk software built to automate customer service and support activities across multiple inbound channels. Learn more about SympoQ | |
| 346 | 0 | 0 | - | – / – / – / – | The complete digital call experience, allowing call agents to engage customers with on-call collaboration, esign, cobrowse, & IVR. Learn more about CallVU | |
| 347 | 0 | 0 | - | – / – / – / – | AI service desk software that automates tasks for managed service providers such as ticket triage, dispatch & resolution guidance. Learn more about Mizo | |
| 348 | 0 | 0 | - | – / – / – / – | IrisAgent is a leader in customer support automation with AI-powered resolutions and tagging that can help you boost agent productivity Learn more about IrisAgent | |
| 349 | 0 | 0 | - | – / – / – / – | DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation & Helena AI assistant. Learn more about DeskDay | |
| 350 | 0 | 0 | - | – / – / – / – | TIKTING® Help Desk & Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB & Chat Fully Customizable Learn more about TIKTING |
