All categories
Niches in this category - the functional product types blended into "Help Desk" (49)
Contact Center & Helpdesk Software202IT Service Management (ITSM) Platform43Customer Service AI Agent & Automation Platform28CRM Software16IT/HR Service Desk AI Assistant11AI Chatbot & Conversational AI Platform10Asset & Equipment Tracking Software7Customer Communications Orchestration & Omnichannel Inbox7Knowledge Base & Wiki Software7Professional Services Automation (PSA) Software6Shared Inbox & Collaborative Email Platform6IT Asset Management (ITAM) Platform5Remote Desktop & Screen-Sharing Support Tool4IT Operations & AIOps Platform4No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software4Live Chat & Website Messaging Software4Conversational Marketing & Chatbot Lead Capture3Work Management & Team Task Collaboration Platform3Core HR / HRIS Suite3AI Agent Builder & Orchestration Platform3Enterprise AI Search & Knowledge Management2All-in-One Team Collaboration Suite2Remote IT Monitoring & Endpoint Management (RMM)2WhatsApp Business Messaging & Marketing Platform2Integrated Workplace Management System (IWMS) / CAFM2Workflow Automation & BPM Platform2Marketing Automation Platform2Business Management Suite for SMBs2Process Documentation & SOP Training Platform1Conversational & Messaging CRM1Co-Browsing & Visual Customer Support Platform1Employee Relations & Case Management Software1Sales Engagement & Dialer Platform1Enterprise Asset Management (EAM) Platform1Customer Feedback & Text Analytics Platform1Connected Worker & Industrial Collaboration Platform1Document & Content Management Software1Online Community & Discussion Platform1Field Service Management Software1ERP Suite1Employee Shift Scheduling & Workforce Management Software1Whistleblowing & Case Management Software1Digital Adoption Platform (DAP)1K-12 IT Helpdesk & Asset Management Platform1Manufacturing & Industrial Skills/Training Platform1Conversation Intelligence & Speech Analytics1Project Portfolio Management (PPM) Platform1Business VoIP & Cloud Phone System1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| it helpdesk | 3,600 | $16.87 | 53 |
| it service desk | 3,600 | $20.42 | 36 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| ticketing software | 2,400 | $36.88 | 48 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| it desk help | 1,900 | $16.87 | 43 |
| it helpdesk services | 1,900 | $20.42 | 23 |
| it ticketing system | 1,900 | $40.85 | 45 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| helpdesk.me | 1,600 | $6.25 | 20 |
| it help | 1,600 | $13.65 | 40 |
| ithelpdesk | 1,600 | $18.38 | 30 |
| service desk software | 1,600 | $46.45 | 66 |
| ticket system | 1,600 | $39.74 | 47 |
| ticketing system software | 1,600 | $35.63 | 52 |
| desk help it | 1,300 | $16.87 | 56 |
| help desk itsm | 1,300 | $20.42 | 28 |
| help desk support | 1,300 | $15.14 | 45 |
| helpdesk services | 1,300 | $22.40 | 33 |
| helpdesk support | 1,300 | $15.14 | 42 |
| it help desk software | 1,300 | $62.32 | 46 |
| software helpdesk | 1,300 | $62.32 | 54 |
| solution helpdesk | 1,300 | $54.78 | 36 |
| support ticket | 1,300 | $16.74 | 45 |
| free ticketing system | 1,000 | $20.73 | 39 |
| help desk ticketing system | 1,000 | $55.16 | 50 |
| helpdesk me | 1,000 | $6.25 | 24 |
389 products9 pages scraped of 9396 in category5 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | ServiceNow Shortlist | 4.5 | 348 | - | 4.2 / 4.3 / 4.5 / 4.1 | CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. Learn more about ServiceNow |
| 27 | 4.8 | 298 | 94% | 4.8 / 4.7 / 4.7 / 4.7 | Intelligent helpdesk and IT management system. Learn more about Milvus | |
| 28 | NinjaOne Shortlist | 4.7 | 288 | 91% | 4.7 / 4.7 / 4.5 / 4.6 | Reduce ticket resolution times, streamline helpdesk efficiency, and resolve issues faster with NinjaOne Ticketing. Learn more about NinjaOne |
| 29 | Front Shortlist | 4.5 | 286 | 81% | 4.5 / 4.4 / 4.4 / 4.1 | Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. Learn more about Front |
| 30 | 4.8 | 282 | 94% | 4.7 / 4.8 / 4.6 / 4.4 | Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences. Learn more about Superchat | |
| 31 | 4.1 | 275 | - | 3.7 / 3.7 / 4.1 / 3.8 | ConnectWise PSA (formerly Manage): Powerful ticketing system with centralized communication & integrates with tools you currently use. Learn more about ConnectWise PSA | |
| 32 | 4.3 | 262 | - | 4.4 / 4.0 / 4.2 / 4.1 | The Genesys Cloud CX platform is an all-in-one help desk solution that helps you receive, process and respond to tickets seamlessly. Learn more about Genesys Cloud CX | |
| 33 | 4.7 | 258 | 89% | 4.8 / 4.8 / 4.7 / 4.7 | Yonyx aids Helpdesk with interactive decision trees for efficient troubleshooting, self-service and ticket creation with transcripts. Learn more about Yonyx | |
| 34 | 4.5 | 244 | 83% | 4.4 / 4.2 / 4.4 / 4.4 | Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. Learn more about Dameware | |
| 35 | 4.5 | 243 | - | 4.5 / 4.6 / 4.2 / 4.6 | Intuitive. Customizable. Powerful. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality. Learn more about Claritysoft CRM | |
| 36 | 4.4 | 231 | - | 4.3 / 4.2 / 4.4 / 4.3 | Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. Learn more about ManageEngine ServiceDesk Plus | |
| 37 | Help Scout Shortlist | 4.6 | 226 | 80% | 4.7 / 4.6 / 4.3 / 4.4 | Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers. Learn more about Help Scout |
| 38 | 4.4 | 224 | - | 4.0 / 4.1 / 4.2 / 4.0 | Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. Learn more about Salesforce Starter | |
| 39 | 4.4 | 214 | - | 4.5 / 4.2 / 4.4 / 4.3 | Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat Learn more about LogMeIn Resolve | |
| 40 | 4.6 | 205 | 84% | 4.4 / 4.7 / 4.4 / 4.6 | Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. Learn more about Issuetrak | |
| 41 | 4.8 | 195 | 89% | 4.7 / 4.8 / 4.6 / 4.7 | HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster! Learn more about HelpCrunch | |
| 42 | 4.4 | 189 | - | 4.4 / 4.5 / 4.1 / 4.2 | Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub | |
| 43 | HelpDesk Shortlist | 4.6 | 180 | - | 4.7 / 4.5 / 4.4 / 4.4 | HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. Learn more about HelpDesk |
| 44 | 4.3 | 178 | - | 4.2 / 4.4 / 4.2 / 4.3 | Vivantio's fully configurable help desk empowers service teams to deliver unparalleled support to internal and external customers. Learn more about Vivantio | |
| 45 | 4 | 176 | - | 3.9 / 3.9 / 3.8 / 3.8 | Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone. Learn more about Kayako | |
| 46 | 4.5 | 173 | 87% | 4.1 / 4.8 / 4.5 / 4.2 | ACMP offers modular and scalable solutions for your specific challenges in the IT department. Learn more about ACMP Suite | |
| 47 | Missive Shortlist | 4.9 | 172 | 94% | 4.8 / 4.8 / 4.7 / 4.6 | Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. Learn more about Missive |
| 48 | 4.6 | 154 | 88% | 4.6 / 4.4 / 4.4 / 4.6 | Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. Learn more about Tiledesk | |
| 49 | 4.7 | 153 | 87% | 4.5 / 4.6 / 4.4 / 4.6 | Kintone is a customizable workplace platform that lets you manage your team’s data, tasks, and communication in one central place. Learn more about kintone | |
| 50 | 4.4 | 150 | - | 4.1 / 4.5 / 4.1 / 4.3 | No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. Learn more about TeamDynamix |