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Customer Communications Management
https://www.capterra.com/customer-communications-management-software/Niches in this category - the functional product types blended into "Customer Communications Management" (73)
Contact Center & Helpdesk Software54Customer Communications Orchestration & Omnichannel Inbox36AI Chatbot & Conversational AI Platform32Customer Communications Management (CCM) Software26Conversational & Messaging CRM24Customer Engagement & Cross-Channel Messaging Platform22Customer Service AI Agent & Automation Platform20SMS & Mobile Messaging Marketing Platform18CRM Software16WhatsApp Business Messaging & Marketing Platform15Marketing Automation Platform7CPaaS / Messaging API Platform7Reputation & Review Marketing Platform7Conversational Marketing & Chatbot Lead Capture7AI Voice Agent & Voicebot Platform7Unified Communications (UCaaS) Platform5Customer Data Platform & AI Personalization5Shared Inbox & Collaborative Email Platform5Loyalty & Customer Engagement Platform5Hotel Guest Messaging & Communication Platform4Workflow Automation & BPM Platform4Text-to-Pay & Conversational Payment Platform4Live Chat & Website Messaging Software4Business Management Suite for SMBs4Client Portal & Document Collection Platform4Business VoIP & Cloud Phone System3Sales Engagement & Dialer Platform3Personalized Video Marketing & Sales Video Platform3Document & Content Management Software3Lead Capture & Lead Management Software2Secure Encrypted Messaging & Collaboration Platform2Dental & Medical Practice Management Software2Ecommerce Marketing Automation Platform2Online Community & Discussion Platform2Voice of Customer & Experience Management Platform2Social Media Management & AI Content Platform2Patient Engagement & Communication Platform2Field Service Management Software2Customer Engagement Platform for Restaurants & Local Businesses2Automotive Dealer CRM & DMS2Push Notification & Web Engagement Platform2Industry-Specific Vertical Business Software2Machine Translation & Localization Platform2Trade & Home Services Job Management Software1Staffing Agency Software1Mass Notification & Critical Event Management Platform1Co-Browsing & Visual Customer Support Platform1Guest Experience & Hospitality CX Platform1Guest WiFi Marketing & Analytics Platform1Accounts Receivable Automation & Collections Software1Information Archiving & eDiscovery Software1Conversation Intelligence & Speech Analytics1Sales Intelligence & Prospecting Platform1Enterprise AI Search & Knowledge Management1AI Agent Builder & Orchestration Platform1Email Client-Integrated CRM1Customer Feedback & Text Analytics Platform1AI Sales Assistant & Revenue Intelligence1AI Learning & Course Creation Platform1Document Generation & Assembly Software1Secure File Sharing & Cloud Storage Platform1Digital Asset Management (DAM) Software1Hospitality & Guest CRM1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1Email Marketing Software1E-Invoicing & Tax Compliance Software1Multichannel Listing & Marketplace Management Software1B2B Sales Rep & Wholesale Order-Writing App1Investment & Deal Management CRM1AI Transcription & Meeting Assistant1Applicant Tracking System1
392 products9 pages scraped of 9398 in category12 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 326 | 0 | 0 | - | – / – / – / – | (SMS/MMS) APIs, elastic SIP trunking, hosted PBX and VoIP mashed into one communications platform. Learn more about Signalmash | |
| 327 | 0 | 0 | - | – / – / – / – | Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. Learn more about Akio.CX | |
| 328 | 0 | 0 | - | – / – / – / – | Seamless document automation, effective customer communication management, and next-gen customer experience automation Learn more about EngageCX | |
| 329 | 0 | 0 | - | – / – / – / – | A complete tool for you to sell, serve, collect, and optimize your time and money. Learn more about 3C Plus | |
| 330 | 0 | 0 | - | – / – / – / – | CEQUENS is a leading provider of AI-driven communication solutions dedicated to empowering businesses with innovative and customer-cent Learn more about CEQUENS | |
| 331 | 0 | 0 | - | – / – / – / – | Conversational AI platform that provides businesses with a solutions to facilitate and streamline interactions with customers. Learn more about Ubots | |
| 332 | 0 | 0 | - | – / – / – / – | Plataforma Inteligente de Atendimento Learn more about MEXX | |
| 333 | 0 | 0 | - | – / – / – / – | Blip es un software de comunicación con clientes que automatiza conversaciones personalizadas en canales digitales para empresas. Learn more about Blip | |
| 334 | 0 | 0 | - | – / – / – / – | Chat-focused, community management platform for financial teams. Learn more about Echofin | |
| 335 | 0 | 0 | - | – / – / – / – | Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. Learn more about Saysimple | |
| 336 | 0 | 0 | - | – / – / – / – | DemandFlow automates lead capture, sales follow-up, onboarding, and retention for predictable growth with demand generation software. Learn more about DemandFlow | |
| 337 | 0 | 0 | - | – / – / – / – | ValuePRO is a complete software platform for running a modern property valuation practice. Learn more about ValuePRO | |
| 338 | 0 | 0 | - | – / – / – / – | A business phone system for global enterprise communications Learn more about Telecmi | |
| 339 | 0 | 0 | - | – / – / – / – | Build a communication-first experience and enable a comprehensive conversation with Monty Communication Platform. Learn more about Monty Communications Platform | |
| 340 | 0 | 0 | - | – / – / – / – | Zickt is a customer communication platform that enables real-time collaboration across web chat and email, all from Slack. Learn more about Zickt | |
| 341 | 0 | 0 | - | – / – / – / – | Improve customer experience through text messaging and drive sales. Learn more about Instaply | |
| 342 | 0 | 0 | - | – / – / – / – | Doxim CCM is a customer communication management solution that helps modernize the customer experience. Learn more about Doxim CCM | |
| 343 | 0 | 0 | - | – / – / – / – | Fyno is a modern communication infrastructure for engineering and platform service teams. It's like Zapier, but for communications. Learn more about Fyno | |
| 344 | 0 | 0 | - | – / – / – / – | CTMS tool that helps teams centralize planning, monitoring, documents, finances & supply tracking to streamline global clinical trials. Learn more about Maptrial CTMS+ | |
| 345 | 0 | 0 | - | – / – / – / – | AI powered CCM platform to design, deliver, and optimize personalized, compliant communications across all channels. Learn more about Doxee Platform | |
| 346 | 0 | 0 | - | – / – / – / – | SaaS omnichannel customer success platform Learn more about Adereso Helpdesk | |
| 347 | 0 | 0 | - | – / – / – / – | A smarter way to sell through messaging apps. Manage customer chats, close more deals, and grow your business — all in one place. Learn more about Message.help | |
| 348 | 0 | 0 | - | – / – / – / – | Add voice messaging to websites, social media, email & more to grow sales, save time and build your community Learn more about telbee | |
| 349 | 0 | 0 | - | – / – / – / – | OPINATOR combines real-time feedback, advanced analytics, and personalized insights to drive customer engagement and business growth. Learn more about OPINATOR | |
| 350 | 0 | 0 | - | – / – / – / – | Customer communication management platform designed to centralize all written communications Learn more about Metaforce |