All categories
Niches in this category - the functional product types blended into "Issue Tracking" (58)
Contact Center & Helpdesk Software44Agile & Software Development Collaboration Tool31Work Management & Team Task Collaboration Platform13IT Service Management (ITSM) Platform12EHS Management Software9Quality Management System (QMS) Software9Software Test Management Platform7Creative Proofing & Online Review Platform6Workflow Automation & BPM Platform6IT Operations & AIOps Platform5CMMS & Maintenance Scheduling Software5Asset & Equipment Tracking Software4CRM Software3No-Code / Low-Code Application Platform3Government & Citizen Engagement CRM3In-Product Feedback & Bug Reporting Tool3Field Service Management Software3Retail & Multi-Unit Operations Execution Software3Error Tracking & Crash Reporting Platform3Connected Worker & Industrial Collaboration Platform2Remote IT Monitoring & Endpoint Management (RMM)2IT/HR Service Desk AI Assistant2Customer Service AI Agent & Automation Platform2Enterprise AI Search & Knowledge Management2Async Video Messaging & Screen Recording Tool2Shared Inbox & Collaborative Email Platform2On-Call & Incident Response Scheduling Platform2Project Portfolio Management (PPM) Platform2Mobile App Performance Monitoring Platform2Business Management Suite for SMBs2Document & Content Management Software2Employee Relations & Case Management Software2Sustainability & ESG Reporting Software2Product Management & Roadmapping Platform1Skills & Competency Management Platform1Whistleblowing Hotline & Ethics Reporting Service1Inspection & Audit Checklist App1Survey & Questionnaire Software1User Research & Usability Testing Platform1Internal Audit Management Software1Contact Center Quality Management & Workforce Optimization1Construction Punch List & Snagging/Defect Management Software1Professional Services Automation (PSA) Software1Property Maintenance & Work Order Software for Multifamily/Real Estate1Integrated GRC Platform1Conversational & Messaging CRM1Live Chat & Website Messaging Software1Visitor Management Software1Property & Building Operations Platform for CRE/Multifamily1Industrial IoT & Operational Analytics Platform1MSP Professional Services Automation (PSA) Platform1Industry-Specific Vertical Business Software1Construction Project Management Software1Resident Engagement & Community App Platform1Digital Employee Experience (DEX) Management Platform1Marketing Automation Platform1Unified Endpoint Management (UEM) & MDM Platform1Application Performance Monitoring (APM) Platform1
209 products5 pages scraped of 5216 in category10 sponsored11 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.6 | 363 | - | 4.4 / 4.6 / 4.4 / 4.6 | Shortcut is a fast project management platform built for high performing engineering teams. Free for teams up to 10 users. Learn more about Shortcut | |
| 27 | 4.4 | 329 | - | 4.1 / 4.3 / 4.3 / 4.1 | Quickbase is a dynamic work and project management software that enables teams to solve problems and manage projects without coding. Learn more about Quickbase | |
| 28 | 4.8 | 298 | 94% | 4.8 / 4.7 / 4.7 / 4.7 | Intelligent helpdesk and IT management system. Learn more about Milvus | |
| 29 | 4.5 | 263 | - | 4.3 / 4.4 / 4.4 / 4.3 | The continuous code improvement platform. Proactively discover, predict, and remediate errors with real-time AI-assisted workflows. Learn more about Rollbar | |
| 30 | 4.4 | 214 | - | 4.5 / 4.2 / 4.4 / 4.3 | Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat Learn more about LogMeIn Resolve | |
| 31 | 4.3 | 178 | - | 4.2 / 4.4 / 4.2 / 4.3 | Issue tracking in Vivantio goes beyond reactive workflows with predictive analysis, automated routing, and risk mitigation tools. Learn more about Vivantio | |
| 32 | 4 | 176 | - | 3.9 / 3.9 / 3.8 / 3.8 | Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone. Learn more about Kayako | |
| 33 | 4.5 | 173 | 87% | 4.1 / 4.8 / 4.5 / 4.2 | ACMP offers modular and scalable solutions for your specific challenges in the IT department. Learn more about ACMP Suite | |
| 34 | 4.7 | 172 | 85% | 4.6 / 4.5 / 4.5 / 4.6 | A simple, fast and scalable bug tracking application that helps you manage bugs easily and deliver great products on time. Learn more about Zoho BugTracker | |
| 35 | 4.6 | 169 | 81% | 4.5 / 4.3 / 4.4 / 4.4 | Backlog streamlines your issue resolution process, from identification to release, so your product can maintain its top-notch quality. Learn more about Backlog | |
| 36 | 4.4 | 152 | - | 4.1 / 4.2 / 4.3 / 4.1 | Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. Learn more about ServiceNow Customer Service Management | |
| 37 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern, AI customer service platform that helps track and manage customer issues across all support channels. Learn more about Hiver | |
| 38 | 4.1 | 123 | - | 4.1 / 4.1 / 3.9 / 4.1 | Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs. Learn more about Web Help Desk | |
| 39 | 4.5 | 117 | 81% | 4.4 / 4.7 / 4.2 / 4.7 | Faveo Helpdesk is a customizable ticketing and customer support software available in cloud, self-hosted, and open-source editions. Learn more about Faveo Helpdesk | |
| 40 | 4.9 | 116 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. Learn more about Supportbench | |
| 41 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 42 | 4.8 | 97 | - | 4.6 / 4.8 / 4.6 / 4.8 | Remote support & ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs & IT Depts. Learn more about Naverisk | |
| 43 | 4.4 | 97 | - | 4.1 / 4.3 / 4.2 / 4.1 | Track and resolve product enhancements and issues effectively to ensure product launch success with Arena QMS’s ticket management. Learn more about Arena QMS | |
| 44 | 4.4 | 96 | - | 4.2 / 4.3 / 4.4 / 4.5 | Fully-managed issue tracking solution that helps teams quickly and accurately track, resolve and report on issues. Learn more about OTRS | |
| 45 | 4.6 | 95 | - | 4.5 / 4.6 / 4.4 / 4.0 | Instabug's AI-powered mobile observability platform drives app growth by optimizing performance and enhancing user experience Learn more about Luciq | |
| 46 | 4.5 | 93 | - | 4.4 / 4.5 / 4.4 / 4.5 | Track issues in real time, link them to project work, and resolve blockers faster without bouncing between disconnected tools. Learn more about Project Insight | |
| 47 | Groove Shortlist | 4.5 | 87 | - | 4.6 / 4.7 / 4.2 / 4.5 | Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. Learn more about Groove |
| 48 | 4.2 | 87 | - | 4.3 / 4.2 / 4.1 / 4.1 | Kissflow’s issue tracking tool helps prioritize critical issue tickets, carry out thorough investigations, and resolve them quickly. Learn more about Kissflow | |
| 49 | osTicket Shortlist | 4.3 | 75 | - | 4.3 / 4.1 / 4.3 / 4.7 | An open source customer support system that organizes, manages and archives incoming support requests. Learn more about osTicket |
| 50 | 4.8 | 71 | - | 4.7 / 4.8 / 4.6 / 4.8 | Userback is a visual feedback and bug tracking tool that helps product teams collect, understand, and act on user feedback faster. Learn more about Userback |