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Customer Satisfaction
https://www.capterra.com/customer-satisfaction-software/Niches in this category - the functional product types blended into "Customer Satisfaction" (67)
Voice of Customer & Experience Management Platform71Reputation & Review Marketing Platform48Survey & Questionnaire Software31Customer Feedback & Text Analytics Platform29Contact Center & Helpdesk Software29Product Management & Roadmapping Platform15Feedback Kiosk & On-Site Rating Device9In-Product Feedback & Bug Reporting Tool9Customer Intelligence & Churn Analytics Platform6Customer Success Platform6CRM Software6Customer Service AI Agent & Automation Platform6Local Listings & Multi-Location Marketing Platform6Contact Center Quality Management & Workforce Optimization5Customer Data Platform & AI Personalization5Market Research & Survey Analytics Platform5Customer Communications Orchestration & Omnichannel Inbox4Guest Experience & Hospitality CX Platform4User Research & Usability Testing Platform3AI Chatbot & Conversational AI Platform3Loyalty & Customer Engagement Platform3Knowledge Base & Wiki Software3Interactive Content & Quiz Builder2Conversational & Messaging CRM2Visitor Management Software2Forms Automation & Mobile Data Capture Platform2Queue Management & Virtual Waitlist Software2Unified Communications (UCaaS) Platform2Customer Journey Mapping Software2Conversation Intelligence & Speech Analytics2WhatsApp Business Messaging & Marketing Platform2Online Community & Discussion Platform2Customer & Partner Training / Extended Enterprise LMS1ERP Suite1Professional Services Automation (PSA) Software1Lead Capture & Lead Management Software1Whistleblowing & Case Management Software1AI Sales Assistant & Revenue Intelligence1AI Decision Intelligence & Forecasting Platform1Client Portal & Document Collection Platform1Workflow Automation & BPM Platform1Customer Communications Management (CCM) Software1Async Video Messaging & Screen Recording Tool1Creative Proofing & Online Review Platform1Shared Inbox & Collaborative Email Platform1Work Management & Team Task Collaboration Platform1Conversational Marketing & Chatbot Lead Capture1Ecommerce Returns Management Software1Cart Abandonment & Ecommerce Remarketing Software1Virtual Try-On & AR Commerce Platform1Product & Digital Analytics Platform1Staffing Agency Software1Digital Adoption Platform (DAP)1Assessment, Exam & Quiz Platform1Text-to-Pay & Conversational Payment Platform1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Digital Experience Analytics & Session Replay Platform1User Onboarding & Product Adoption Platform1Co-Browsing & Visual Customer Support Platform1Customer Advocacy & Referral Marketing Platform1Guest WiFi Marketing & Analytics Platform1Video Testimonial Collection Platform1User-Generated Content & Social Wall Platform1CPaaS / Messaging API Platform1Occupational Health & Case Management Software1Ecommerce Product Review & Ratings Widget1Ecommerce Personalization & Recommendation Engine1
345 products8 pages scraped of 8354 in category16 sponsored10 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 301 | 0 | 0 | - | – / – / – / – | EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI. Learn more about EngagePackage | |
| 302 | 0 | 0 | - | – / – / – / – | FeedbackUp by 500apps is a customer feedback software which helps to collect the feedback in an easy and effective way. Learn more about FeedbackUp | |
| 303 | 0 | 0 | - | – / – / – / – | Reviewly.ai is an AI-assisted Google review and business response platform that helps local businesses write & respond to reviews. Learn more about Reviewly.ai | |
| 304 | 0 | 0 | - | – / – / – / – | The modern support & product suite for growing teams Learn more about Featurebase | |
| 305 | 0 | 0 | - | – / – / – / – | ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth. Learn more about ClearlyRated | |
| 306 | 0 | 0 | - | – / – / – / – | AI-based B2B software for call support pre-call, sequencing / prioritizing calls, and managing call loads, featuring callback services. Learn more about virtualQ | |
| 307 | 0 | 0 | - | – / – / – / – | LoyaltyLoop boosts customer satisfaction by making feedback easy, resolving issues fast, and building lasting customer loyalty. Learn more about LoyaltyLoop | |
| 308 | 0 | 0 | - | – / – / – / – | Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. Learn more about Akio.CX | |
| 309 | 0 | 0 | - | – / – / – / – | Helping the entire company proactively manage customers through the entire lifecycle - retaining and expanding recurring revenue. Learn more about Userlot | |
| 310 | 0 | 0 | - | – / – / – / – | Wizper helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance. Learn more about Wizper | |
| 311 | 0 | 0 | - | – / – / – / – | Kimola Cognitive is a machine learning platform to analyze customer feedback Learn more about Kimola Cognitive | |
| 312 | 0 | 0 | - | – / – / – / – | An agile, efficient, modern and highly automated platform offering your customers and employees business solutions. Learn more about Roundesk | |
| 313 | 0 | 0 | - | – / – / – / – | Lazy Monkey offers a QR-based system to easily collect and manage feedback for healthcare services, public services, malls, customers. Learn more about LazyMonkey | |
| 314 | 0 | 0 | - | – / – / – / – | The easiest real-time customer satisfaction tracking tool based on NPS (Net Promoter Score). Learn more about RapidNPS | |
| 315 | 0 | 0 | - | – / – / – / – | Expressyon is a Customer Satisfaction platform. Learn more about Expressyon | |
| 316 | 0 | 0 | - | – / – / – / – | FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys. Learn more about FoxMetrics | |
| 317 | 0 | 0 | - | – / – / – / – | Plantt is a conversational AI platform that learns how companies interact with customers, and creates a tailor-made customer experience Learn more about Plantt | |
| 318 | 0 | 0 | - | – / – / – / – | Wyapy feedback software helps businesses gather customer insights via customizable surveys and AI-powered analytics. Learn more about Wyapy | |
| 319 | 0 | 0 | - | – / – / – / – | moveXM is the AI-powered all-in-one software platform for feedback management, made and hosted in Germany. Learn more about moveXM | |
| 320 | 0 | 0 | - | – / – / – / – | Microsoft Dynamics 365 Customer Voice is a digital tool for obtaining and managing in-depth customer feedback on company products acros Learn more about Dynamics 365 Customer Voice | |
| 321 | 0 | 0 | - | – / – / – / – | Train agents, review interactions and dig deep into your CX – In-the-moment analysis automated with AI. Learn more about CSAT.AI | |
| 322 | 0 | 0 | - | – / – / – / – | Customer Decision Hub provides an “Always-On Brain” for your business – unifying your data, analytics, and channels. Learn more about Pega Customer Decision Hub | |
| 323 | 0 | 0 | - | – / – / – / – | A SaaS platform to improve customer experience by analyzing customer emotions in written reviews. Learn more about Qemotion | |
| 324 | 0 | 0 | - | – / – / – / – | Build better products with real user feedback Learn more about FeatureShark | |
| 325 | 0 | 0 | - | – / – / – / – | Platform One drives customer, employee, product and brand experience. Evolve from managing experiences to creating incredible ones. Learn more about Platform One |