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Customer Engagement
https://www.capterra.com/customer-engagement-software/Niches in this category - the functional product types blended into "Customer Engagement" (122)
Customer Engagement & Cross-Channel Messaging Platform60AI Chatbot & Conversational AI Platform46Contact Center & Helpdesk Software41Loyalty & Customer Engagement Platform36Customer Data Platform & AI Personalization30CRM Software29Voice of Customer & Experience Management Platform24Customer Service AI Agent & Automation Platform22Marketing Automation Platform20Reputation & Review Marketing Platform17Customer Communications Orchestration & Omnichannel Inbox15SMS & Mobile Messaging Marketing Platform15Online Community & Discussion Platform15Conversational Marketing & Chatbot Lead Capture15Customer Feedback & Text Analytics Platform14User Onboarding & Product Adoption Platform12Gamification & Interactive Promotion Platform12Survey & Questionnaire Software11Conversational & Messaging CRM11Co-Browsing & Visual Customer Support Platform10Customer Engagement Platform for Restaurants & Local Businesses10Customer Advocacy & Referral Marketing Platform10Customer Success Platform9Interactive Content & Quiz Builder8Digital Sales Room & Buyer Engagement Platform8Email Marketing Software8Ecommerce Personalization & Recommendation Engine8WhatsApp Business Messaging & Marketing Platform8Push Notification & Web Engagement Platform7Personalized Video Marketing & Sales Video Platform7Mobile App Engagement & Marketing Platform7Digital Adoption Platform (DAP)6Appointment Scheduling & Online Booking Software6Popup, Optin & Conversion Optimization Tool6Social Media Management & AI Content Platform6Feedback Kiosk & On-Site Rating Device5Branded Mobile App Builder for Customer Engagement5Customer Intelligence & Churn Analytics Platform5Product & Digital Analytics Platform5Gift Card & Incentive Rewards Platform5AI Sales Assistant & Revenue Intelligence5Client Portal & Document Collection Platform5Product Management & Roadmapping Platform5Ecommerce Marketing Automation Platform5AI Voice Agent & Voicebot Platform5Industry-Specific Vertical Business Software4Shared Inbox & Collaborative Email Platform4Q&A, Reviews & UGC Conversion Platform for Ecommerce4Queue Management & Virtual Waitlist Software4Contact Center Quality Management & Workforce Optimization4Member & Association Management Software4Stakeholder Engagement & Community Consultation Software3Customer Communications Management (CCM) Software3Sales Engagement & Dialer Platform3Unified Communications (UCaaS) Platform3Live Shopping & Social Commerce Platform3Guest Experience & Hospitality CX Platform3Conversation Intelligence & Speech Analytics3Digital Receipt & Post-Purchase Engagement Platform3QR Code Marketing & Engagement Platform3Customer & Partner Training / Extended Enterprise LMS3Customer Journey Mapping Software3Clienteling & Retail CRM3In-Product Feedback & Bug Reporting Tool3AI Agent Builder & Orchestration Platform2Business Management Suite for SMBs2Lead Capture & Lead Management Software2Sales Intelligence & Prospecting Platform2No-Code / Low-Code Application Platform2Business Intelligence & Augmented Analytics Platform2Retail Management & ERP Suite2Workflow Automation & BPM Platform2Work Management & Team Task Collaboration Platform2Client Onboarding & Customer Success Project Software2Direct Mail Automation Platform2Ecommerce Platform & Online Store Builder2Cart Abandonment & Ecommerce Remarketing Software2Employee Monitoring & Productivity Tracking Software2Digital Experience Analytics & Session Replay Platform2All-in-One Event Management Platform2Web Content Management System (WCMS) / Digital Experience Platform2Digital Coupon & Voucher Marketing Platform2Video Conferencing & Web Meeting Software2Ecommerce Search, Merchandising & Product Discovery2Knowledge Base & Wiki Software2Cold Email Outreach & Sales Sequencing Tool2Coaching & Client Session Management Platform1Corporate Learning Management System (LMS)1Digital Ad Management & Optimization Platform1Sales Training & Readiness Platform1Remote Desktop & Screen-Sharing Support Tool1Interactive Video Shopping & Shoppable Content Platform1Async Video Messaging & Screen Recording Tool1Team Chat & Business Messaging Platform1Native & Content Discovery Advertising Platform1Virtual Try-On & AR Commerce Platform1Conversational AI Analytics & NLQ Assistant1LinkedIn Outreach & Social Selling Automation1Distributed/Local & Channel Marketing Platform1Dental & Medical Practice Management Software1Point of Sale (POS) Software1Guest WiFi Marketing & Analytics Platform1Field Service Management Software1Order Management System (OMS) for Ecommerce1B2B Ecommerce & Wholesale Ordering Platform1Ecommerce Analytics & Profit Intelligence Platform1AI Learning & Course Creation Platform1Industrial AI & Predictive Maintenance Platform1Staffing Agency Software1Enterprise AI Search & Knowledge Management1Information Archiving & eDiscovery Software1Patient Engagement & Communication Platform1Digital Business Card & Networking Platform1Wealth & Financial Advisor CRM1Pharma & Life Sciences CRM1Real Estate CRM1Inventory & Order Management System1Insurance Agency Management & CRM1Mortgage & Loan Origination CRM1Headless & Composable Commerce Platform1Product Information Management (PIM) Software1Local Listings & Multi-Location Marketing Platform1
718 products16 pages scraped of 16734 in category24 sponsored17 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 526 | 5 | 1 | - | 4.0 / 5.0 / 4.0 / 5.0 | BRAME No-Code-Builder schafft Quizze & Rubbelkarten, um zu aktivieren, konvertieren & binden. Learn more about Brame | |
| 527 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Mobile web application that enables you to create online polls, rank or rate contests and view the results in real time. Learn more about MyVote | |
| 528 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | QuickHub is an all-in-one platform offering tools for reputation management, social media, chat, and campaigns to drive business growth Learn more about Quick Hub | |
| 529 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | inCust Coupons and Certificates give you powerful marketing instruments - discount coupons, reward certificates, and gift sets Learn more about inCust Platform | |
| 530 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI-driven product that offers customer analytics in real-time for improved omnichannel customer experiences and engagement. ? Learn more about TCS Customer Intelligence & Insights | |
| 531 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Customer service solution that enables agents to manage live chats, voice communications, videos, & cobrowsing on a unified dashboard. Learn more about Glia | |
| 532 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | A full-stack web & mobile app marketing platform. Learn more about Appgain | |
| 533 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Clowder transforms association communication, offering personalized, mobile-friendly apps for year-round engagement, boosting retention Learn more about Clowder | |
| 534 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. Learn more about SurveySensum | |
| 535 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Offer 1-on-1 video sessions to high-intent shoppers on your ecommerce store. ?Suggest products and offer discounts on with Shopify app. Learn more about Uptok | |
| 536 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Voxolib's Web Callback platform enhances online sales, reduces abandonment rates, and enables human interaction with website visitors. Learn more about Web Callback | |
| 537 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | BSPK increases your sales by 10-18%, increases your UPT/AOV by 10-15% with a 90% adoption rate of the solution. Powerful clienteling. Learn more about BSPK | |
| 538 | 5 | 1 | - | 5.0 / 0.0 / 5.0 / 5.0 | Cut through the noise, to truly connect with your customers and retain and grow these connections over time. Learn more about Komo | |
| 539 | 5 | 1 | - | 5.0 / 0.0 / 5.0 / 0.0 | Upland Panviva supercharges your organizations knowledge and delivers it to your employees and customers through any channel. Learn more about Upland Panviva | |
| 540 | 5 | 1 | - | 4.0 / 5.0 / 4.0 / 4.0 | Wiser is an AI-based personalized product recommendations solution for Shopify stores. Learn more about Wiser | |
| 541 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Track scan counts, locations, and devices for every print campaign. Edit destinations anytime, no reprinting needed. Learn more about Qrcodeg | |
| 542 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | We're an enterprise platform that makes it easier than ever for you to deliver highly-personalized mobile experiences to your customers Learn more about Lumavate | |
| 543 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Grow your business with one conversation at a time. Learn more about Qonvo | |
| 544 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | IndiVideo enables Sales, Marketing, and Communication teams to create, distribute, and optimize videos at scale. Learn more about IndiVideo | |
| 545 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Experia is a cloud customer engagement application through digital and social networks. Learn more about Experia | |
| 546 | 5 | 1 | - | 5.0 / 0.0 / 5.0 / 0.0 | NICE Nexidia comprises NICE Enlighten, Journey Analytics, Quality Management, Predictive Behavioral Routing, and Nexidia Analytics. Learn more about NICE Nexidia | |
| 547 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data. Learn more about Treasure Data Suite | |
| 548 | 5 | 1 | - | 4.0 / 5.0 / 5.0 / 5.0 | Prime Cloud is an award-winning, enterprise-grade loyalty platform enabling high performing loyalty programs across industries. Learn more about Prime Cloud | |
| 549 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | ProductHQ: An all-in-one tool for SaaS teams to collect feedback, prioritize features, plan roadmaps, and announce updates seamlessly. Learn more about ProductHQ | |
| 550 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | AI powered customer engagement platform that turns conversations into actions automatically helping service businesses scale Learn more about Build Concierge |