All categoriesLaunch brief →
Customer Engagement
https://www.capterra.com/customer-engagement-software/Niches in this category - the functional product types blended into "Customer Engagement" (122)
Customer Engagement & Cross-Channel Messaging Platform60AI Chatbot & Conversational AI Platform46Contact Center & Helpdesk Software41Loyalty & Customer Engagement Platform36Customer Data Platform & AI Personalization30CRM Software29Voice of Customer & Experience Management Platform24Customer Service AI Agent & Automation Platform22Marketing Automation Platform20Reputation & Review Marketing Platform17Customer Communications Orchestration & Omnichannel Inbox15SMS & Mobile Messaging Marketing Platform15Online Community & Discussion Platform15Conversational Marketing & Chatbot Lead Capture15Customer Feedback & Text Analytics Platform14User Onboarding & Product Adoption Platform12Gamification & Interactive Promotion Platform12Survey & Questionnaire Software11Conversational & Messaging CRM11Co-Browsing & Visual Customer Support Platform10Customer Engagement Platform for Restaurants & Local Businesses10Customer Advocacy & Referral Marketing Platform10Customer Success Platform9Interactive Content & Quiz Builder8Digital Sales Room & Buyer Engagement Platform8Email Marketing Software8Ecommerce Personalization & Recommendation Engine8WhatsApp Business Messaging & Marketing Platform8Push Notification & Web Engagement Platform7Personalized Video Marketing & Sales Video Platform7Mobile App Engagement & Marketing Platform7Digital Adoption Platform (DAP)6Appointment Scheduling & Online Booking Software6Popup, Optin & Conversion Optimization Tool6Social Media Management & AI Content Platform6Feedback Kiosk & On-Site Rating Device5Branded Mobile App Builder for Customer Engagement5Customer Intelligence & Churn Analytics Platform5Product & Digital Analytics Platform5Gift Card & Incentive Rewards Platform5AI Sales Assistant & Revenue Intelligence5Client Portal & Document Collection Platform5Product Management & Roadmapping Platform5Ecommerce Marketing Automation Platform5AI Voice Agent & Voicebot Platform5Industry-Specific Vertical Business Software4Shared Inbox & Collaborative Email Platform4Q&A, Reviews & UGC Conversion Platform for Ecommerce4Queue Management & Virtual Waitlist Software4Contact Center Quality Management & Workforce Optimization4Member & Association Management Software4Stakeholder Engagement & Community Consultation Software3Customer Communications Management (CCM) Software3Sales Engagement & Dialer Platform3Unified Communications (UCaaS) Platform3Live Shopping & Social Commerce Platform3Guest Experience & Hospitality CX Platform3Conversation Intelligence & Speech Analytics3Digital Receipt & Post-Purchase Engagement Platform3QR Code Marketing & Engagement Platform3Customer & Partner Training / Extended Enterprise LMS3Customer Journey Mapping Software3Clienteling & Retail CRM3In-Product Feedback & Bug Reporting Tool3AI Agent Builder & Orchestration Platform2Business Management Suite for SMBs2Lead Capture & Lead Management Software2Sales Intelligence & Prospecting Platform2No-Code / Low-Code Application Platform2Business Intelligence & Augmented Analytics Platform2Retail Management & ERP Suite2Workflow Automation & BPM Platform2Work Management & Team Task Collaboration Platform2Client Onboarding & Customer Success Project Software2Direct Mail Automation Platform2Ecommerce Platform & Online Store Builder2Cart Abandonment & Ecommerce Remarketing Software2Employee Monitoring & Productivity Tracking Software2Digital Experience Analytics & Session Replay Platform2All-in-One Event Management Platform2Web Content Management System (WCMS) / Digital Experience Platform2Digital Coupon & Voucher Marketing Platform2Video Conferencing & Web Meeting Software2Ecommerce Search, Merchandising & Product Discovery2Knowledge Base & Wiki Software2Cold Email Outreach & Sales Sequencing Tool2Coaching & Client Session Management Platform1Corporate Learning Management System (LMS)1Digital Ad Management & Optimization Platform1Sales Training & Readiness Platform1Remote Desktop & Screen-Sharing Support Tool1Interactive Video Shopping & Shoppable Content Platform1Async Video Messaging & Screen Recording Tool1Team Chat & Business Messaging Platform1Native & Content Discovery Advertising Platform1Virtual Try-On & AR Commerce Platform1Conversational AI Analytics & NLQ Assistant1LinkedIn Outreach & Social Selling Automation1Distributed/Local & Channel Marketing Platform1Dental & Medical Practice Management Software1Point of Sale (POS) Software1Guest WiFi Marketing & Analytics Platform1Field Service Management Software1Order Management System (OMS) for Ecommerce1B2B Ecommerce & Wholesale Ordering Platform1Ecommerce Analytics & Profit Intelligence Platform1AI Learning & Course Creation Platform1Industrial AI & Predictive Maintenance Platform1Staffing Agency Software1Enterprise AI Search & Knowledge Management1Information Archiving & eDiscovery Software1Patient Engagement & Communication Platform1Digital Business Card & Networking Platform1Wealth & Financial Advisor CRM1Pharma & Life Sciences CRM1Real Estate CRM1Inventory & Order Management System1Insurance Agency Management & CRM1Mortgage & Loan Origination CRM1Headless & Composable Commerce Platform1Product Information Management (PIM) Software1Local Listings & Multi-Location Marketing Platform1
718 products16 pages scraped of 16734 in category24 sponsored17 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 626 | 0 | 0 | - | – / – / – / – | Revolutionize Your WhatsApp Business Experience. Effortlessly Automate Messages, Showcase Products, and Elevate Customer Engagement. Learn more about Ownchat | |
| 627 | 0 | 0 | - | – / – / – / – | Provides cloud-based tools that help enterprises and their employees deliver a positive customer experience. Learn more about Verint Workforce Engagement | |
| 628 | 0 | 0 | - | – / – / – / – | ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth. Learn more about ClearlyRated | |
| 629 | 0 | 0 | - | – / – / – / – | No-code and intuitive chatbot builder to boost your sales. Learn more about Joonbot | |
| 630 | 0 | 0 | - | – / – / – / – | EngageLab is a customer engagement and omnichannel messaging platform that helps enterprises implement customer reach strategies. Learn more about EngageLab | |
| 631 | 0 | 0 | - | – / – / – / – | Fast and simple no-code SaaS platform to create a AI chatbot. Make AI accessible ans simple. The made in Swiss of Virtual Agent Learn more about deeplink.ai | |
| 632 | 0 | 0 | - | – / – / – / – | With Active Content easily combine data from multiple sources to craft visually compelling markt. campaigns, personalized at open-time. Learn more about Active Content | |
| 633 | 0 | 0 | - | – / – / – / – | TruRating specializes in customer experience. Offering a flexible, multi-channel solution for engaging with shoppers. Learn more about TruRating | |
| 634 | 0 | 0 | - | – / – / – / – | Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system. Learn more about Akio.CX | |
| 635 | 0 | 0 | - | – / – / – / – | Helping the entire company proactively manage customers through the entire lifecycle - retaining and expanding recurring revenue. Learn more about Userlot | |
| 636 | 0 | 0 | - | – / – / – / – | Customer Experience Automation: Customer Journey Automation, Customer Communications, Document Automation, Digital Experience Learn more about EngageCX | |
| 637 | 0 | 0 | - | – / – / – / – | CEQUENS is a leading provider of AI-driven communication solutions dedicated to empowering businesses with innovative and customer-cent Learn more about CEQUENS | |
| 638 | 0 | 0 | - | – / – / – / – | Conversational AI platform that provides businesses with a solutions to facilitate and streamline interactions with customers. Learn more about Ubots | |
| 639 | 0 | 0 | - | – / – / – / – | A Peepi é a solução completa para escalar o engajamento de clientes e colaboradores, a fim de transformá-los em defensores da marca. Learn more about Peepi | |
| 640 | 0 | 0 | - | – / – / – / – | The most effective customer engagement tool to help you enhance your customer satisfaction and increase your sales. Learn more about BNA | |
| 641 | 0 | 0 | - | – / – / – / – | DojoMojo is an SMS marketing and sweepstakes software application that helps ecommerce companies acquire and engage customers. Learn more about DojoMojo | |
| 642 | 0 | 0 | - | – / – / – / – | A zero-fuss, marketing platform to help hospitality operators grow their businesses and delight their customers. Learn more about Stampede | |
| 643 | 0 | 0 | - | – / – / – / – | Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. Learn more about Saysimple | |
| 644 | 0 | 0 | - | – / – / – / – | A business phone system for global enterprise communications Learn more about Telecmi | |
| 645 | 0 | 0 | - | – / – / – / – | Build a communication-first experience and enable a comprehensive conversation with Monty Communication Platform. Learn more about Monty Communications Platform | |
| 646 | 0 | 0 | - | – / – / – / – | An agile, efficient, modern and highly automated platform offering your customers and employees business solutions. Learn more about Roundesk | |
| 647 | 0 | 0 | - | – / – / – / – | The complete digital call experience, allowing call agents to engage customers with on-call collaboration, esign, cobrowse, & IVR. Learn more about CallVU | |
| 648 | 0 | 0 | - | – / – / – / – | Turn real feedback into real growth with the enterprise-grade ratings and reviews solution. Learn more about Revere | |
| 649 | 0 | 0 | - | – / – / – / – | Customer Connect is a customer engagement platform that drives repeat visits and revenue with automated SMS, loyalty, and reviews. Learn more about Customer Connect | |
| 650 | 0 | 0 | - | – / – / – / – | Proxi.vip is a customer engagement platform ideal for hospitality and retail with personalized experience based on sales and location. Learn more about Proxi.vip |